Senior Administrative Support / Project Information Specialist - U.S. Trade and Development Agency (USTDA)

Description

The Senior Administrative Support / Project Information Specialist provides high-level administrative and operational support to the USTDA Information Resource Center (IRC), ensuring smooth daily operations across agency administrative, facilities, and information management functions. This key personnel role supports the agency’s records management, business center, and FOIA activities, and serves as a senior member of the contractor support team.

Responsibilities

• Serve as lead administrative support specialist for the IRC, supporting USTDA’s Office of Administration in day-to-day operations.
   
• Manage logistics and scheduling for USTDA’s Business Center, conference rooms, and training spaces, ensuring readiness for events and meetings.
   
• Oversee mail, visitor reception, and front-office operations, ensuring adherence to agency protocols.
   
• Assist with the creation, maintenance, and retrieval of administrative records and correspondence files in coordination with the Records Custodian.
   
• Maintain supplies, office equipment, and audiovisual (A/V) systems; coordinate facility-related service requests.
   
• Support data entry, tracking, and reporting related to administrative and project documentation.
   
• Develop and maintain internal databases and tracking spreadsheets to manage workflows and performance metrics.
   
• Provide administrative support to the FOIA and records programs, including correspondence management and record retrieval.
   
• Serve as a liaison to agency staff to facilitate administrative services and support continuous process improvement.
   
• Assist in phase-in and phase-out transitions, ensuring continuity of operations during contract changes.
   

Requirements

• Bachelor’s degree preferred (or equivalent experience) in Business Administration, Information Management, or a related field.
   
• 5+ years of experience providing administrative or program support in a federal or government contractor setting.
   
• Strong knowledge of Microsoft Office Suite, document management systems, and office automation tools.
   
• Experience managing conference room technology, A/V systems, and facilities coordination.
   
• Excellent interpersonal, organizational, and multitasking skills.
   
• Familiarity with federal records or administrative policies preferred.
   
• Certifications preferred: Administrative Professional (CAP) or equivalent.