Senior Systems Administrator

Overview

GCG Automation & Factory Solutions is currently seeking a Software Implementation Manager to lead and support a growing portfolio of software projects focused on improving operational efficiency and business process optimization. In this role, you will manage the full lifecycle of technology initiatives, including requirements gathering, process analysis, system design, implementation, and stakeholder engagement.

Projects will span across commercial-off-the-shelf (COTS) software, custom-built applications, and integrated system enhancements. You will work closely with cross-functional teams—including IT, business process owners, and system users—to align technology solutions with business needs. This role offers a dynamic environment with opportunities for career growth and project variety.

This role offers a remote work arrangement however candidates must be located within a reasonable travel distance of our facilities in one of the following areas:

• Pittsburgh, PA
• Dayton, OH
• Detroit, MI
• St Louis, MO

Occasional travel to corporate facilities located in one of the above locations will be necessary.  

 

What you’ll do

Business Process Optimization

• Collaborate with business teams to document current and desired workflows and convert them into system functional requirements
• Translate requirements into system configurations, workflows, and performance metrics
• Define and track key performance indicators (KPIs) for system effectiveness and efficiency
• Identify automation opportunities and process improvements across departments

 

Systems Architecture

• Evaluate current tools and systems, defining requirements for enhancements or new integrations
• Design scalable solutions aligned with enterprise architecture best practices
• Lead system architecture discussions and ensure alignment with business goals

 

Software Implementation

• Oversee the design, testing, rollout, and training phases of new software implementations
• Create supporting documentation including user guides, training materials, and test plans
• Coordinate with technical teams to ensure successful system delivery

 

System Management & Integration

• Maintain system configurations, user profiles, and access permissions
• Support integration troubleshooting, configuration adjustments, and data integrity assurance
• Provide hands-on support for system enhancements and version upgrades

 

Stakeholder Engagement

• Serve as the liaison between business and IT teams, ensuring solutions meet business objectives
• Facilitate collaboration among stakeholders, developers, and end users
• Present and communicate system changes, architecture, and process designs to key decision-makers

 

Project Management & Delivery

• Manage software implementation projects from concept to completion
• Ensure projects are delivered on time and within budget
• Support compliance with internal IT policies, regulatory standards, and security protocols

 

Continuous Improvement & Innovation

• Evaluate emerging technologies and trends to propose innovative system enhancements
• Drive a culture of continuous improvement and operational excellence
• Recommend and implement enhancements to improve system usability and adoption

 

Risk & Security Oversight

• Partner with IT to ensure system changes comply with security and governance protocols
• Proactively identify risks related to system implementations and integration

 

What you’ll bring

Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Systems, or related field
• 5+ years of experience in software implementation, systems architecture, business process management, or IT project leadership
• Experience working across cross-functional teams to design and deploy enterprise technology solutions
• Background in data structures, system integrations, and business analytics

 

Technical Skil