Employment Type:

Part time

Shift:

Rotating Shift

Description:

Under the immediate supervision of a pharmacist and pharmacy department leadership, provides daily pharmaceutical support services for the Department of Pharmacy according to established procedures and in compliance with pharmacy laws, other regulatory agencies and other members of the multidisciplinary team. Performs pharmacy supportive functions requiring an advanced level of technical knowledge, independent judgment, and a high degree of accuracy. Participates in departmental educational activities and competency assessment. Demonstrates performance that consistently meets quality assurance standards, complies with state and regulatory requirements, and assumes responsibility for all aspects of retail pharmacy operations. Participates in any special projects designated by the pharmacist or department manager. Supports the retail pharmacy services at the direction of the pharmacist.

Minimum Education, Licensure / Certification and Experience Required.

A. Education

• High School Graduate or GED or equivalent.

• Completion of formal technician education program and/or completion of an Associate's Degree is preferred.

B. Licensure / Certification

• Current licensure as Pharmacy Technician in the State of Michigan.

• Certification by the Pharmacy Technician Certification Board (PTCB) is preferred.

C. Special Skill / Aptitudes

• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

• Essential mathematics skills to be able to add, subtract, multiply, and divide in all units of measure.

• Possesses effective computer and keyboarding skills; ability to work with Pharmacy Information Systems and automation used in the medication use process.

•  Able to use email to communicate with other members of the department including pharmacy management.

•  Excellent critical thinking skills and ability to make decisions in a fast based work environment.

• A team oriented colleague that is detail oriented and passionate about medication and patient safety as well as quality initiatives.

• Excellent customer service orientation skills necessary in order to deal effectively with patient as well as various levels of hospital personnel, outside customers and community groups

D. Experience

• Previous pharmacy experience with retail based pharmacy experience preferred. Formal technician training program experiential education may be considered in lieu of work experience.

Duties / Responsibilities:

• Greets customers, guests and Health System personnel. Compiles appropriate patient/customer information, including third-party coverage, medication history, appropriate personal information, etc., required to process a prescription.

• Reads and interprets prescriber medication orders or prescriptions, assists with filling, processing and dispensing of medications including re-packaging and labeling medications, with final check performed by a pharmacist.

• Solicits necessary information from patients regarding the nature and extent of insurance coverage.

• Completes input of patient information, insurance coverage and prescription data into the pharmacy computer system.

• Assists in maintaining all necessary paperwork and related legal requirements such as prescription files and controlled substances. Monitors any unusual activity for potential drug diversion.

• Orders drug inventory and supplies, including but not limited to placing the order with the vendor(s), receiving orders, verifying contents, pricing goods, stocking, handling returns, and completing necessary paperwork for record keeping and regulatory requirements.

• Delivers medications to discharge patients in the hospital if desired prior to discharge as part of the RX to Go program. Collects information from the patient and documents any charges owed for the medication electronically.

• Demonstrates competency with all pharmacy automation and medication use information systems, including bar code scanning, to safely and efficiently prepare medications for patients.

• Prepares and compounds medications including extemporaneous products and dermatological preparations.

• Adheres to all safety measures for handling chemotherapy/hazardous materials.

• Completes reconciliation of third party billing records, rebills or follow-up of rejected claims, communicating problems and/or discrepancies to the pharmacist(s). Responsible f