Sr. Manager, Retail Media BizOps - Capital One Shopping (Remote - Eligible)

Sr. Manager, Retail Media BizOps - Capital One Shopping (Remote - Eligible)

This is your opportunity to join the BizOps team on Capital One’s fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.

The BizOps team is looking for a Sr. Business Manager. The BizOps team sits within Revenue Management and is responsible for driving revenue outcomes for the business. Partnering with sales and product teams, you will generate actionable insights that impact all areas of the business and ultimately drive revenue by conducting complex analyses and monitoring performance on a daily basis.

This is a highly cross-functional role with high visibility and exposure to leadership. This role comes with high expectations and a successful candidate will have a bias towards results and action, the need to get to the bottom of things, and extreme ownership. You will tangibly drive business results and directly see the revenue impact of your work

To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.

General Responsibilities:

• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations

• Product: Perform modeling/analytics to assist product and pricing strategies for all existing and new Shopping products

• Execution: Involve problem frameworks, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan

• Partnership: Work closely with colleagues across Capital One Shopping including: Tech, Product, Sales, Operations, Finance and others to drive revenue and continuous improvement

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous revenue, product, and sales analytics

• Strong business judgment, leadership and integrity: the candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long term goals. The candidate should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications:

• Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)

• At least 2 years of experience in quantitative analysis

• At least 2 years of experience in qualitative analysis

• At least 1 year of experience in people management

• At least 1 year of experience in project management 

• At least 2 years of SQL experience or other relational data manipulation or analysis experience such as Alteryx or advanced Excel with large data sets

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 5+ years of experience in quantitative analysis

• 5+ years of experience in qualitative analysis

• 2+ years of experience in people management

• 2+ years of experience in product development

• 2+ years of experience in financial modeling