Technology - Lead Product Manager

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role
As CAA continues to expand its footprint in sports and entertainment and grow globally, the Product Management team continues to support our diverse customers - clients, agents, executives, assistants, and business partners – by overseeing and managing the development of new and exciting products. We are obsessed with delivering intuitive products that embody CAA’s culture.

CAA is seeking a Lead Product Manager to join our Product Management team and act as a leader in CAA’s Technology organization.

We are seeking a curious, creative, and experienced product manager. We are looking for individuals who are highly adaptable, who like solving problems, and can drive clarity across diverse stakeholder groups. We seek a product manager who can lead products through the full lifecycle from defining the initial vision and product roadmap to implementing sustainable processes for ongoing product support and customer feedback.

Responsibilities

• Quickly develop a deep understanding of the products you will lead, including the business domains and processes that these products support.

• Manage products from vision to launch (and on-going support) delivering features iteratively to provide the expected business outcomes.

• Create product roadmaps for the products you lead, working closely with business leaders to align on priorities.

• Have deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions. This will include working with our Service Delivery team to elicit their input on new product features.

• Work closely with business leaders and our engineering teams to deliver new products and feature enhancements. Orchestrate the work of our engineers throughout the development cycle to deliver the highest quality products.

• Collaborate and coordinate with other product managers in the team to ensure alignment across products and product lines.

• Work with our UX/UI Design team to design simple and intuitive product experiences.

• Work closely with our corporate stakeholders to ensure that their compliance, data privacy, financial and HR requirements are represented during product development.

• Be data-driven and use data to decide the best opportunities that deliver the most business impact.

• Act as a leader in our cross-functional SAFe Agile Release Train (ART) and take on the roles of Feature Owner and agile team Product Owner. 

• Actively engage in relevant ART ceremonies (including PO Sync and PI Planning).

• Take on a leading role in broader business and IT initiatives to support the continued growth of CAA.

• Over time, manage a team as a supervisor and perform yearly reviews.  

Qualifications

• 8+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the product(s) you own and the customers you support.

• 4+ years' experience managing products using Scaled Agile practices (e.g., SAFe) and operating in Scrum-based A