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MO-SSM Health Integrated Health Technologies

Worker Type:

Regular

Job Highlights:

Job Highlights (Additional Job Description)

• Department: Pharmacy
• Patient Population or Ratio: N/A
• Schedule: Full Time, Day Shift, Variable start/end times
• Starting Pay: 58.55 minimum (Offers are based on years of experience and equity for this role.)
• Shift Differentials: Evenings-$2.50, Nights-$4.25, Weekends, $2.50Click or tap here to enter text.
• Location: SSM Health-St. Mary’s St. Louis, Missouri

Job Summary:

Provides operational assistance of the daily activities, coordination of clinician staffing and/or scheduling while ensuring implementation of clinical objectives and quality patient care to callers of the poison hotline. Provides ongoing education, coaching, and mentoring to assigned staff.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Works in collaboration with the department leader in oversight of day-to-day operations which includes mentoring, training, and problem solving for the 24-hour poison center telephone services.  
• Collaborates with staff, visitors, media, and other health care providers.  
• Collects and documents live data. Utilizes online resources for information gathering and communication with callers through the phone system and data collection system.  
• Demonstrates knowledge of accreditation criteria for America’s poison centers.  
• Participates in the performance review process by soliciting peer feedback, collating on behalf of department leader, and providing input.  
• Creates an environment that fosters a positive patient care experience by evaluating, planning, and implementing effective patient care plans. Operates within the guidelines of the standards of poison center operational guidelines under the medical supervision of a board-certified toxicologist.  
• Assists with on-the-job training of new staff ensuring compliance/completion of assigned/required tasks and departmental policies/procedures.  
• Assigns, leads, educates, and monitors specialist in poison information staff and support staff during assigned shift.  
• Serves as lead role in process improvement responsibilities. Assists leaders in preparing clinical reports and other operational duties.  
• Responds to complaints about patient care and manages through established channels.  
• May provide input for hiring, training, directing, developing, and evaluating staff.  
• Works in constant state of alertness and safe manner.    
• Performs other duties as assigned.

EDUCATION

• Pharmacy degree (Pharm.D, Bachelor of Pharmacy) from an ACPE accredited school of pharmacy

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movement