Business Integrations Manager

Company Description

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Ormond Beach, Austin and Las Vegas.

Job Description

The Business Integrations Manager will be responsible for developing and growing EBG’s distribution relationships for EBG's ecommerce platforms to market and sell event tickets, travel and more.

The responsibilities will include supporting marketing arrangements and meeting quotas by maintaining a high level of activity including supporting technical development requests and promoting the expansion of EBG’s portfolio of offers to our expanded distribution network. This person must develop strong partner and interpersonal relationships to ensure that Partner Development’s revenue objectives are met.

This position is remote from the Las Vegas area and will include potential travel for business needs with local partners.

Essential Functions:

• Provide partner support for users of EBG’s propriety entertainment ticketing system and e-commerce platforms, that facilitate the sale of shows, tours, attractions, live entertainment, and sports
• Work with EBG stakeholders including Partner Development, Business Development, Operations, IT, IS, Producing Team, Finance and Marketing, in support of Distribution Partners
• Act as key technical, customer support and marketing liaison for EBG’s ticketing system and back-end systems
• Assist with integration of new and growing partnerships including systems administration
• Create, run, and analyze reports and use this data to evaluate partner performance, identify trends and opportunities for growth
• Promote EBG solutions for product expansion and growth to distribution partners
• Stay informed of industry and market trends that can lead to future opportunities
• Create and deliver professional sales and marketing presentations
• Identify revenue and efficiency opportunities and work with internal stakeholders to execute
• Perform additional duties as assigned

Internal Title: Partner Development Manager, Business Integrations

Qualifications

• 3+ years’ experience in entertainment, hospitality and/or travel industry with is required, ideally with reservations or ticketing systems
• Comprehensive knowledge of Microsoft Office applications including:
  • Ability to create and edit professional documents and presentations in Word and PowerPoint
  • Ability to manipulate and evaluate data in Excel for reports and analysis
• Ability to participate in presentations to partners including communications and/or trainings to individuals or groups
• Ability to remain focused on goals, working independently as well as within a team environment
• Ability to communicate effectively both written and oral in a professional manner
• Outgoing & fun, excel at meeting people and building relationships
• Strong organizational skills and extreme attention to detail
• Ability to problem solve and follow through on resolutions for suppliers, partners and/or customers
• Analytical thinker with the ability to examine data, extract information, identify challenges and create workable solutions
• Knowledge of the Travel and Entertainment space within the Las Vegas market
• Software experience with Tableau, Jira, and/or Salesforce is preferred

Ideal candidates will have experience and ideally ticket or reservation sales system knowledge from:

• ticket resale
• account management for destinations, entertainment, theme parks
• ticket retail outlets
• concierge services
• travel agent sales
• third party ticket sales
• hospitality marketing (digital)
• travel and tour sales

Additional Information

EBG offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Company Paid Basic Life and AD&D
• Additional Voluntary Benefits 
• Flexible W