Program Manager

About the Opportunity

JOB SUMMARY

The Mills Institute at Northeastern University is seeking a Program Manager who is passionate about the Institute’s mission and has experience delivering programs that align with that mission. The Program Manager will work closely with the Mills Institute team to design and manage the Mills Institute suite of programs and help the Institute grow the program offerings both on the Oakland campus and globally within the Northeastern network.  

The Mills Institute at Northeastern University advances gender and racial justice through research, programs and partnerships that challenge systemic inequality and that facilitate the full inclusion of women, gender non-binary individuals, and BIPOC and other historically marginalized communities. The Institute was formed in 2022 when Mills College merged with Northeastern in order to honor and advance Mills’ legacy of racial and gender educational inclusion and equity. In support of this commitment, the Mills Institute requires all employees to work cooperatively and effectively with the diversity of people within the organization itself as well as across Northeastern’s global network and in the world. 

MINIMUM QUALIFICATION

• Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience 

• Training in gender and racial equity and/or experience working with equity-based programs or underrepresented communities 

• Experience with the development, planning and implementation of events, workshops, and programs for a diverse and global community (in an academic setting preferred) 

• Strong student-orientation 

• Strong written and verbal communication skills, candidate must be able to clearly and effectively communicate information to students and colleagues 

• Strong planning, organizational and time management skills, with the ability to manage multiple projects simultaneously 

• Strong customer service or student service skills 

• Ability to manage key relationships across campus  

• Basic computer skills, including experience with Microsoft Office Suite 

• Basic analysis and problem-solving skills 

• Understanding of financial transactions 

• Ability to work an on-site schedule and occasional hybrid during non-peak student periods 

• Ability to work occasional evenings and weekends. This position requires the flexibility to work before and after regular hours, from time to time, depending on the needs of the programs  

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Program Oversight and Logistics: 

• Work with Associate Directors and Program Leads to design, build and deliver program components including workshops, events, showcases, speakers, etc. 

• Recruit and manage faculty and external industry professionals as mentors and speakers for Institute programs 

• Manage student recruitment and communications  

• Capture and organize feedback to track success of the programs 

• Help oversee the Student Assistants to assist with program logistics 

Event Coordination and Execution: 

• Organize events including reserving space, transportation, facilities/aud