DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Business Intelligence Manager

Job Location:

Address:  501 N. 24th Street  Phoenix, AZ 85008

Posting Details:

Salary:  $110,000

Grade: 31

Job Summary:

The Business Intelligence (BI) Manager at the Arizona State Hospital (ASH) will lead the strategic development and operational management of data/visual analytics and business intelligence initiatives to enhance patient care, safety, and Hospital efficiency. This position, in collaboration with Hospital stakeholders, directs the design, collection, analysis, and reporting of Hospital data to support evidence-based decision-making, regulatory compliance, and quality and performance improvement efforts. The BI Manager oversees data governance and integrity, leads a team in developing and maintaining performance dashboards and reports, and ensures that accurate, timely information informs Hospital leadership and stakeholders in achieving organizational goals. The position also supervises and mentors visual and business analytics staff, establishes standards and best practices for data management and clinical workflow support with the Hospital's electronic health record (EHR), and collaborates across departments to identify, trend, evaluate outcomes, and drive continuous improvement in clinical, operational, and quality performance.

Job Duties:

–Leads the strategic development and operational management of data analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency. Oversees enterprise BI strategy, aligning analytics goals with organizational priorities, regulatory requirements, and performance improvement efforts. Directs initiatives to improve data-driven decision-making across departments..

–Oversees hospital-wide data governance, integrity, and stewardship processes to ensure accuracy, consistency, and compliance with privacy and security standards. Develops and implements policies, procedures, and best practices for data collection, transmission, storage, and access management. Participates in data governance and rulemaking activities to support statewide and federal reporting standards.

– Directs the design, analysis, and visualization of hospital data through dashboards, reports, and metrics that inform operational, clinical, and quality improvement initiatives. Coordinates with informatics and IT teams to ensure analytic systems are optimized for workflow efficiency and regulatory reporting. Partners with clinical leaders to optimize clinical workflows within the Hospital's EHR for efficiency.

–Supervises, mentors, and evaluates visual, data, and business analytics staff to ensure high performance and professional growth. Establishes clear work methods, standards, and priorities. Provides technical and professional guidance in data science, visualization, and business intelligence methodologies to foster a culture of continuous learning and collaboration.
-Oversees project planning, timelines, and deliverables for analytics initiatives, ensuring they are completed efficiently, within scope, and aligned with hospital goals. Coordinates with leadership to allocate resources effectively and track performance outcomes.

-Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge, Skills & Abilities (KSAs):

Knowledge of:
- Strong understanding of clinical workflows, patient safety standards, and healthcare regulatory environments.
- Knowledge of EHR systems and healthcare data standards (HL7, FHIR).
- Advanced knowledge of data analytics methodologies, statistical analysis, and data visualization principles.
- Expertise in developing, maintaining, interpreting dashboards and reports (i.e., Tableau, Power BI, SQL, Python, etc.).
- Comprehensive understanding