DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60004987

Requisition No: 859270 

Agency: Children and Families

Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60004987

 Pay Plan: Career Service

Position Number: 60004987 

Salary:  AGENCY TO UPDATE 

Posting Closing Date: 09/02/2025 

Total Compensation Estimator Tool

Salary Range: $42,561.48 ANNUALLY

 

This is an Open Competitive Opportunity

This position is located at Florida State Hospital in Chattahoochee in the Office of Information Technology Services.

Florida State Hospital is a tobacco free facility.

 

Multiple vacancies may be filled from this posting.

                                                                       

 

 

SPECIAL NOTES

Only US citizens and lawfully authorized alien workers will be hired.

 

All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS).  Verification of Selective Service registration will be conducted prior to hire.  For more information, please visit the SSS website: http://www.sss.gov.

 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided and you required to repay all benefits received depending upon the date of your retirement.

 

REQUIREMENTS

Responses to qualifying questions concerning education, experience, knowledge, skills and/or abilities for this position must be verifiable by documentation provided (candidate profile AND resume (if one is attached) through the electronic application process. Putting “see resume” does not substitute for completing all sections of the Candidate Profile. Candidates with incomplete candidate profiles may not receive employment consideration.

 

At least one year of experience working in an IT environment in either a field-based support capacity or a call center capacity. Education in an IT field of study can substitute on a year for year basis.

At least one year of experience supporting Windows 10 or newer Windows operating systems and compatible applications.

Technical understanding of computer hardware, software and networking systems and troubleshooting/problem solving skills.

Valid Driver’s License and possess an operational private vehicle for use in performance of daily work activities.

Working outside normal shift/business hours.

Navigate tight spaces which may involve a combination of kneeling, crawling, bending, stooping, and/or reaching.

Ability to lift 30 pounds and move equipment.

 

 

 

PREFERENCES

 

Experience in customer call documentation and tracking system/ticketing system.

Experience supporting VoIP products.

Experience working in an Information Technology Support environment.

College or trade school education in Information Technology field.

Experience in supporting Windows 10 or newer Windows operating systems & compatible applications.

Experience in support of MS Office 365 applications.

Experience managing mobile devices in a mobile device management environment.

Experience using remote control applications.

DESCRIPTION

This is technical work installing, implementing, maintaining, and supporting multiple computer systems for use by end-users including the hardware, software, networking, and communicati