Parking Lot Supervisor- Wailua River

Application Deadline: 11 April 2026

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: R202-52_3 - 5971 Kuhio Hwy

Reporting To: Operations Manager

Compensation: $23.00 / hour

Description

Position:  Parking Lot Supervisor
Location: Wailua River State Park
Shifts:  Monday to Friday Day Shifts.  Some weekends required
Pay Rate: $23/hour

The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures. 

Key Responsibilities

• Supervise parking attendants, cashiers, and enforcement staff assigned to the lot. 
• Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency. 
• Ensure staff provide courteous and timely service to customers. 
• Monitor adherence to parking rules, ticketing procedures, and fee collection. 
• Handle and resolve customer concerns, disputes, or incidents professionally. 
• Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot. 
• Train new staff on procedures, safety practices, and customer service expectations. 
• Verify accuracy of collected revenue and ensure timely bank deposits or handoffs. 
• Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage. 
• Maintain accurate records of staffing, incidents, and shift activities 

Skills, Knowledge and Expertise

• High school diploma or equivalent; associate degree in business or related field is a plus. 
• 2+ years of experience in parking operations, including supervisory responsibilities. 
• Strong leadership, communication, and conflict-resolution skills. 
• Basic computer proficiency and familiarity with parking management or POS systems. 
• Ability to work flexible hours, including weekends and holidays. 
• Valid driver’s license with good criminal records 

PHYSICAL DEMANDS & WORKING CONDITIONS:  

• Work is performed outdoors and indoors, with exposure to varying weather conditions. 
• Frequent standing, walking, and moving throughout the parking area. 
• May require lifting or moving equipment or supplies up to 25 lbs. 
• Possible exposure to vehicle noise, traffic fumes, and outdoor elements. 
• Must be able to respond quickly in emergencies or high-traffic situations. 

Benefits

Join our team and enjoy an outstanding benefits package, including:
  Full Time Only Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.  Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones. 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

Part Time 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement. Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations. Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.