Software Engineering Manager, Middleware

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster®  and Chamberlain® , are found in 50+ million homes, and 13 million+ people rely on the myQ®  app daily.

Chamberlain Group (CGI) is a global leader in access control solutions with a rich legacy of innovation in garage door openers, gate operators, and smart access technologies. We are the parent company behind the myQ® smart platform, which connects people and businesses to secure, monitor, and control their access points from anywhere. At Chamberlain, we are committed to transforming access with intelligent, cloud-connected experiences that enhance security and convenience across homes, communities, and commercial spaces.

This hands-on Software Engineering Manager role is responsible for leading the development and continuous advancement of the myQ middleware platform, which serves as the critical software backbone for our smart access ecosystem. The position blends leadership with direct technical involvement, ensuring that the middleware spanning web services, cloud infrastructure, APIs, and databases delivers high-performance, secure, and scalable solutions. The manager will guide a cross-functional team of engineers and architects, while also engaging in technical decision-making, architecture reviews, and strategic problem solving. This role will play a vital part in driving innovation across a range of initiatives, including new product development, advanced R&D, sustaining engineering, and productivity enhancements. The individual will be responsible for full project lifecycle execution, including estimation, planning, and on-time delivery with quality, while also managing staffing, onboarding, vendor relationships, and budget tracking. Collaboration with product owners, UX, scrum teams, marketing, and multiple business units is essential to align middleware capabilities with broader myQ platform objectives. This is a unique opportunity for a technically strong leader to influence the evolution of cutting-edge IoT technology at scale.

Job Responsibilities:

• Responsible for day-to-day leadership and oversight of functional project execution for a dedicated engineering team, ensuring reliable system performance and consistent on-time, on-budget, and high-quality software delivery.
• Own the functional planning process, including capacity planning, resource allocation, schedule estimation, and cost forecasting for new and active middleware projects.
• Lead 18-month rolling forecast for engineering resource demand and team throughput and ensure accurate time tracking and project alignment across all direct reports.
• Accountable for shaping the functional design and technical feasibility of multiple concurrent projects, collaborating closely with senior engineers and architects to drive scalable and maintainable solutions.
• Promote engineering process excellence by ensuring compliance with established SDLC practices, agile methodologies, and internal controls.
• Maintain and evolve standards-based architectural documentation across conceptual, logical, and physical views, supporting the middleware's multi-tier structure (presentation, business logic, data).
• Engage proactively and lead end-to-end design reviews, architecture discussions, and deep-dive technical conversations with engineers and cross-functional stakeholders; ensure solutions are scalable, secure, and aligned with platform architecture while fostering a culture of technical rigor, innovation, and shared ownership.
• Monitor and report on key performance indicators (KPIs) for the functional group, continuously identifying opportunities for improvement and efficiency gains.
• Drive adherence to architectural principles and enforce consistency in technical standards, ensuring long-term system scalability and maintainability.
• Oversee source control branching strategies and release management processes, with hands-on involvement in verification and deployment workflows across development, QA, and production environments.
• Lead continuous integration and continuous delivery (CI/CD) practices across platforms, driving automation, monitoring, and tooling enhancements to increase deployment velocity and reliability.
• Champion a culture of innovation and continuous improvement through ide