Lead Retail Sales Associate

Auto req ID: 54321 
Title: Lead Retail Sales Associate 
Job Function: Apparel 
Location: JUNEAU
Workplace Category:Onsite 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Part Time 
Shift: SHIFT1 

 

A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson® motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WI’s top tourist destinations for visitors from around the globe. Join the H-D Museum as a Lead Retail Sales Associate and help create an experience that will stay with visitors for a lifetime.

Job Title: Lead Retail Sales Associate

Location: Harley-Davidson's Corporate Retail Shop
Juneau Ave, Milwaukee, WI

Job Summary: The Lead Retail Sales Associate supports the Assistant Retail Lead and corporate retail shop in overseeing the daily retail operations at Harley-Davidson's corporate store. This role plays a key part in ensuring operational efficiency, supporting team development, and maintaining a high standard of customer experience. The Lead Retail Sales Associate assists in sales performance, inventory management, and team supervision while upholding Harley-Davidson’s brand values and initiatives.

Key Responsibilities:

Leadership & Team Support:
•    Assist in leading and mentoring retail associates, fostering an engaging and performance-driven work environment.
•    Support new hire onboarding, training, and ongoing development to build a knowledgeable and motivated team.
•    Provide day-to-day guidance and supervision to staff, ensuring adherence to operational standards.
•    Serve as the point of contact in the absence of the Assistant Retail Lead and Lead Retail Store.
Guest Experience & Sales Performance:
•    Ensure outstanding guest service by leading by example and coaching associates on service excellence.
•    Support sales initiatives to help achieve or exceed key performance indicators (KPIs) and revenue targets.
•    Assist in analyzing sales trends and customer feedback to identify opportunities for growth.
•    Help execute in-store events, promotions, and product launches to enhance customer engagement.
Store Operations & Inventory Management:
•    Assist in managing daily store operations, ensuring compliance with operational policies and procedures.
•    Oversee inventory processes, including receiving, stocking, and conducting cycle counts to minimize shrinkage.
•    Ensure store presentation aligns with Harley-Davidson’s merchandising and branding standards.
•    Support cash handling procedures and ensure store security measures are upheld.
Community & Brand Engagement:
•    Act as a brand ambassador, reinforcing Harley-Davidson’s heritage and values.
•    Engage with internal teams to support museum events and retail-driven promotions.
•    Foster relationships within the museum campus community to enhance collaboration and drive store traffic.

Qualifications:
•    2+ years of retail supervisory or leadership experience in a high-traffic retail environment.
•    Strong ability to support sales goals, customer engagement, and operational efficiency.
•    Effective leadership and communication skills with a focus on coaching and team development.
•    Strong organizational and problem-solving skills with attention to detail.
•    Passion for Harley-Davidson’s brand and culture is a plus.
•    Flexibility to work evenings, weekends, and holidays as required.

Why Join Us? As a Retail Supervisor at H-D Corporate, you will play an essential role in delivering a legendary retail experience while developing leadership skills in a dynamic environment. If you are a motivated and enthusiastic retail professional, we invite you to apply and be part of our passionate team.

How to Apply: Interested candidates should submit their resume and cover letter detailing their experience and enthusiasm for the role.

 

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation