Sr Principal, Business Consultant
Brown and CaldwellAbout the role
The Senior Consultant will play a pivotal role in expanding and delivering Utility Performance (UP) services, specifically focused on asset management, operations and maintenance consulting, and enterprise technology integration. In addition to helping lead the growing Utility Performance Technical Practice, the candidate will support strategic initiatives and project delivery across other Water and Technical Practice Areas. This position is uniquely structured to allocate approximately 50% of its focus to Utility Performance (UP)—with an emphasis on asset management, operations & maintenance (O&M) consulting, and technology integration—and the remaining 50% supporting cross-practice collaboration across water and wastewater capital planning, engineering, and enterprise consulting services.
This is a hybrid leadership role that combines deep technical expertise, client-facing strategy, and internal practice development. The selected candidate will provide project oversight, lead multidisciplinary teams, and serve as a key contributor to both client delivery and business development efforts. They will also collaborate closely with the Client Services Team (CST), Client Service Managers (CSMs), and other practice leaders to shape service offerings, pursue strategic growth opportunities, and deliver value across a range of utility-focused engagements.
The role is best suited for a high-performing professional with extensive experience in utility consulting and a proven ability to deliver value through both technical project execution and client relationship development. The position is flexible in location and can be based near any Brown and Caldwell office.
Work Allocation
Role Focus
Responsibility
Allocation
Utilization (Doer)
Project delivery and technical leadership
50%
Business Development (Seller)
Client growth, proposal development, strategic engagement
35%
Practice Support
Team development, mentoring, internal initiatives
15%
Key Responsibilities
Client Development and Relationship Management
- Identify and support early-cohort and strategic clients across the Eastern Business Unit (EBU).
- Partner with Client Services Managers (CSMs) and Account Growth Leaders (AGLs) to develop strategic plans, proposal content, and client service strategies.
- Build and maintain relationships with , Client Service Teams (CSTs).
- Engage with strategic clients under existing programmatic contracts to introduce new services and solutions.
- Represent Brown and Caldwell at industry events and in client-facing roles as a subject matter expert.
Business Development and Sales
- Drive strategic positioning for UP and Tech Practice offerings, contributing to regional and national sales goals.
- Lead proposal development and forecasting for the EBU regions.
- Increase pipeline and market presence by targeting key municipal clients and market segments in need of performance and digital improvement.
- Serve as a key contributor to the seller-doer model, helping win and deliver work through personal relationships and technical leadership.
Project Leadership and Technical Delivery
- Serve as Project Manager or Technical Lead for key water/wastewater consulting engagements.
- Deliver technical solutions in:
- Asset Management (including ISO 55000-aligned frameworks)
- O&M optimization and maintenance strategies
- Linear and vertical infrastructure projects (Design, OA, Construction Management)
- Enterprise system support (CMMS, GIS, ERP, LIMS, AMI, CIS)
- Business process improvement and data-driven decision support
- Align with the Technical Practices Leadership Team to ensure quality, scalability, and alignment across UP and enterprise digital solutions.
- Support cross-practice integration efforts, ensuring UP offerings are connected with broader water/Wastewater technical practices.
Cross-Practice Integration and Strategic Alignment
- Provide guidance on integrating technical and enterprise solutions across departments and geographies.
- Lead or support the development of internal tools, templates, scopes, and methodologies to ensure consistency and scalability.
- Provide input on training, staffing, and resource planning to develop technical team capacity.
- Help define and execute UP strategy for the Northeast and EBU, while aligning with national practice goals.
Team Development and Mentorship
- Mentor junior and mid-level team members across disciplines and offices.
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