Manager, Accounts Receivable

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. 
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. 
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. 
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Cresco Labs is seeking an Accounts Receivable Manager to join our corporate finance team in Chicago, IL. The AR Manager will report to the Corporate Controller and supervise a team of Accounts Receivable leads and staff who are responsible for all activities and operations in the accounts receivable function for the organization. This individual will manage the order-to-cash process (“OTC”) ensuring timely billing and analysis of customer accounts, accurate application of cash payments and credits, effective collections to be tracked by weekly KPIs to leadership, and maintenance of accurate financial records and control reports. This individual will be a key leader in the Controllership team, driving process improvements and integration/expansion of OTC processes in newly acquired businesses and expanding markets. The Accounts Receivable Manager will also be responsible for the documentation and development of SOPs, process maps, and key controls in the functional area under supervision. Our ideal candidate is a self-starter who is highly organized with great attention to detail and an entrepreneurial mindset to identify improvements and help manage change in a dynamic, hyper-growth environment. 

CORE JOB DUTIES 

• Lead a team of AR leads and staff. 
• Oversee OTC process, ensuring timely billing, cash application, and credit application for customer invoices and maintain/review accurate financial records and control reports. 
• Manage the customer invoicing process, including review of staff work and follow-up with operational teams on differences between sales orders and manifests 
• Management of cash and credit applications and ensuring accurate posting to accounts 
• Manage credit issuance in compliance with financial policies and procedures 
• Manage customer collection processes, including overseeing daily and weekly communication with customers and reviewing account statements, with the goal to minimize bad debt 
• Manage and review the AR aging for all divisions; present weekly reports and KPIs for senior executives, including Controller, CFO, and EVP of Sales; and manage escalation process to accounting and sales teams 
• Approve customer credit terms, as appropriate 
• Manage escalation process and tracking for customer discounts 
• Manage escalations and the deleg