Retail Sales Associate

Description

Good things come to those who wait!

Salvaging rich history and continuing to write our own story. As we progress on this inspiring adventure, one thing is certain: Journeyman is honored to be an integral part of the vibrant Valpo community. 

We’re looking for like-minded individuals who want to be a part of a legacy of which we may all be proud. Seize an opportunity unlike any other; join a truly unique and rapidly expanding organization and showcase your hard work, determination, positivity, and authentic hospitality. 

At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off – begins accruing on Day 1
• 401(k) with Employer Match
• Medical Insurance – 30+ hours/week
• Dental, Vision, Life, Supplemental Insurance options – 20+ hours/week
• Free Monthly Bottle of Spirit (21+)
• Unlimited $300 Referral Bonuses
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Founders' Tour with Bill and Johanna Welter
• Annual Employee Putting Competition
• 3 Annual Employee Parties
• Shoes for Crews (Affordable Footwear)

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.
CORE VALUES

GRIT

• Having a positive attitude that no challenge is too great
• Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
• There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
• 10,000-hour rule. Malcolm Gladwell: it takes 10,000 hours of intensive practice to be great

ALWAYS A JOURNEYMAN

• Excellence is a lifelong pursuit and mastery is an illusion
• The joy is in the daily work and pursuit of excellence, not in the final destination
• A focus on continual improvement and doing our best

1st CUSTOMER

• Treating every customer with the mindset that they are the business’s 1st ever customer
• Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
• Clean facilities
• Being available to the customer and timely responses in any capacity
• This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
• Never take the customer or employee for granted
• 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.

AMBASSADOR

• Taking pride and ownership in your work
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity
• Extending common courtesy to self, employees, vendors, and guests
• Being an evangelist and promoter of the company and brand

PRINCIPAL DUTIES:

• Greet guests in a friendly fashion and welcoming manner in order to determine their needs.
• Share knowledge and information of Journeyman Distillery products and company history including the American Factory building.
• Understand and communicate to guests our available products, as well as Journeyman accommodations and services.
• Nurture an excellent guest experience.
• Operate point-of-sale system.
• Accurately handle cash and credit card transactions.
• Answer guest queries, and take messages over the phone.
• Stock product areas and replenish displays of items to be sold.
• Keep entrances to building and workspace clean and welcoming throughout shift.

Requirements

PHYSICAL, MENTAL AND VISUAL SKILLS:

• Must be at least 19 years of age or older.
• Must hold or have applied for an employee permit for alcohol sales.
• Must speak English fluently, and be able to write in basic English.
• Good organizational skills and verbal communication skills.
• Ability to use logical or rational thinking to solve problems.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to visually inspect food and beverage orders, read order forms and ensure that orders comply with the customer’s request.