Senior Operations Analyst (m/f/d)

<p><strong><em>Location</em></strong><em>: Come and join us either in Hamburg, Berlin or Barcelona or feel free to work 100% remotely*</em></p> <p>FREENOW empowers smarter mobility decisions helping people to move freely and cities to thrive.</p> <p>Be ready to work in a multinational, diverse, highly motivated, and collaborative team of passionate data specialists who strive for excellence and like to have fun.  Are you ready for your next ride?</p> <h2><strong>YOUR DAILY ADVENTURES WILL INCLUDE:</strong></h2> <p>As a Senior Operations Analyst (m/f/d) you will work on multiple projects across the EU countries that we operate in, in a fast-paced, results-oriented environment. You will create queries to answer operational and business questions from the central and local operations teams and will communicate results in a clear and impactful manner. Focusing on analysing and presenting recommendations/process changes/new initiatives to management using insights derived from operational data.</p> <p>The position requires technical skills such as actively engaging in configuration and programming in the data environment, querying data via SQL from the data lake, automating data processes, deep dive analysis in Python and adjusting ETL tasks. You will also be developing monitoring tools to measure performance and help the business achieve its objectives. </p> <p><strong>Our Data Techstack</strong>: SQL | Tableau | Python | Airflow | Metabase &amp; <a href="https://stackshare.io/free-now">more</a></p> <h2><strong>TO BE SUCCESSFUL IN THIS ROLE:</strong></h2> <ul> <li>Educated to Degree Level or higher in an analytical discipline such as Engineering, Computer Science or Economics</li> <li>4+ years of experience in an analytical role</li> <li>Excellent analytical and problem-solving skills and the ability to thrive in a fast-paced, always-on, constantly-changing startup environment</li> <li>Excellent technical skills including strong knowledge in SQL, familiarity with Tableau and python or the motivation to learn</li> <li>Enthusiastic, outgoing and personable - you have the ability to think on your feet, work independently and also proactively with others to find solutions to issues</li> <li>You understand how to engage and influence decision makers and have excellent communication skills </li> <li>Driven - you are motivated to find solutions to problems and constantly go the extra mile</li> <li>Strong communication and interpersonal skills as well as excellent written and spoken English</li> </ul> <h2><strong>BENEFITS &amp; PERKS IN A NUTSHELL:</strong></h2> <ul> <li>Free office breakfast and snacks</li> </ul> <ul> <li>Free Udemy e-learning access</li> </ul> <ul> <li>Sabbatical &amp; special leave policies</li> </ul> <ul> <li>Free taxi rides</li> </ul> <ul> <li>Birthday, 24th + 31st December off</li> </ul> <ul> <li>Partner product discounts</li> </ul> <ul> <li>Mobility budget for FREENOW App</li> </ul> <ul> <li>Personal development budget</li> </ul> <ul> <li>Employee assistance program</li> </ul>   <p><strong>Plus more local benefits depending on your work location!</strong></p> <h2><strong>DIVERSITY, EQUITY &amp; INCLUSION:</strong></h2> <p>FREENOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. <br/>We want you to grow and evolve, <a href="https://www.youtube.com/watch?v=dOUL_n8pSGQ">bring your true self to work</a>. <br/></p> <h2><strong>SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US:</strong></h2> <p><a href="https://www.glassdoor.de/%C3%9Cberblick/Arbeit-bei-FREE-NOW-EI_IE954578.11,19.htm" target="_blank"></a>       <a href="https://www.kununu.com/de/mytaxi-intelligent-apps" target="_blank"></a>        <a href="https://www.linkedin.com/company/free-now/life/2b1603ea-741a-49f8-9847-f1214f483a1a/" target="_blank"></a></p> <p> </p>