Sales and Customer Service - Member Associate - Dog Wellness

Replies within 24 hours Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Paid time off

Join a Fast-Growing Dog Wellness Brand with a Clear Path to Management!

Are you great with people, passionate about dogs, and eager to grow your career? Scenthound is looking for a friendly, motivated team member to lead our customer experience and drive membership sales at the front desk. This is more than a job – it's a launchpad into leadership with a company that’s redefining dog grooming.

✅ What You’ll Do

• Help pet parents understand the benefits of routine dog care and the value of our membership program
  
  
• Be the friendly face at our front desk – answering questions, booking appointments, and helping dogs and their humans feel at home
  
  
• Drive sales through education, service add-ons, and retail recommendations
  
  
• Keep our lobby clean, organized, and welcoming
  
  
• Work closely with the team and manager to exceed goals and create a great customer experience
  
  

🎯 Who You Are

• A people-person who loves dogs
  
  
• Confident and comfortable recommending services and asking for the sale
  
  
• A strong communicator – in person and over the phone
  
  
• Reliable, organized, and proactive
  
  
• Looking for a company where you can grow and move into leadership
  
  

🐾 What You Get

• A clear career path to management
  
  
• Base pay + sales bonuses + merit-based raises
  
  
• Free membership for your pup
  
  
• A supportive, dog-loving team
  
  
• Training, coaching, and real growth opportunities

🐶 About Scenthound

Scenthound is a wellness-focused dog grooming franchise on a mission to keep dogs clean, healthy, and happy. We go beyond the typical grooming experience by offering routine, preventive care that focuses on the five core areas of dog health: Skin, Coat, Ears, Nails, and Teeth (SCENT). Our membership model makes it easy for pet parents to stay on top of their dog’s routine care with consistent, high-quality services at an affordable price.

At Scenthound, we’re passionate about creating a stress-free, inclusive environment for both dogs and their humans. We believe every dog – regardless of breed or coat type – deserves to live their best life. Our team members are dog lovers first and foremost, and we’re building a supportive, people-first culture that provides real training and career growth opportunities.

With locations across the country and more opening every month, Scenthound is leading a movement to change the way people think about dog grooming — and we’re just getting started.

Compensation: $16.00 - $22.00 per hour