Customer Program Manager (Onsite)

Date Posted:

2025-03-06

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. 

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

Pratt & Whitney Special Technology Programs requires an individual with program management experience along with survivability and gas turbine engine technical knowledge to perform project & customer management activities in support of future fighter, Autonomous Collaborative Platforms and other advanced aircraft propulsion systems. 

The position will report through Special Technology Programs and support the GATORWORKS organization in MDP. 

This position will be the primary interface (Focal) for Pratt & Whitney with a key Weapons System Contractor customer (WSC) for the execution of studies, Independent Research and Development (IRAD) and Contracted Research and Development (CRAD) activities.  

What You Will Do:

• Develop relationships with key WSC personnel, primarily from the WSC advanced programs organization, but also other WSC business units as they manage their participation in family of systems programs.  Initially, significant travel will be required to develop and nurture these key WSC relationships with the goal of identifying P&W propulsion integration opportunities on advanced or emerging WSC air vehicle studies, prototypes and development programs.  The successful candidate must be comfortable representing P&W at multiple customer locations and able to clearly articulate customer needs to the respective P&W IPMT and engineering teams.
• Address requests, manage communications, coordinate and participate in frequent customer visits
• Coordinate activities of a small, dedicated Pratt & Whitney engineering team, coordinate with the P&W business development organization, and report on Pratt & Whitney technical activity to the GATORWORKS management team. 
• Proposal preparation; developing appropriately detailed program plans; managing multi-functional program teams; sales forecasting and resource planning and working closely with the P&W engineering organization to provide technical support. 
• Integrate into the Weapons System Contractor organization, foster and develop communication with key management and functional personnel as well as provide technical briefings to the WSC and internal Pratt & Whitney management.  Collaborate with other Weapon System Contractor focals to efficiently execute internal studies.
• Through these relationships the individual will ensure that Pratt & Whitney is aligned and well positioned on current business and will work with the Weapons System Contractor organization to develop new customers and expand the Pratt & Whitney’s business.

Qualifications You Must Have:

• Bachelors Degree in Engineering or related field of study with
• 10+ years of program management and systems engineering experience in the areas of propulsion system integration along with a working knowledge of inlet, turbomachinery, and exhaust systems; or an advanced degree with 7+ years of relevant experience.