Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Payments Product Manager Expert within PNC's Treasury Management (TM) organization, you will be based within PNC’s footprint. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

This product expert will be at the forefront of driving the TM and influencing the enterprise strategy for emerging payments. Additionally, the role will have responsibility creating and maintaining PNC’s position within the industry, including preparing detailed position books for executives with industry roles. The product expert will work, and is expected to, be an expert at the intersection of business, technology and user experience.

• Define and align product and payments industry vision with research and qualitative and quantitative analysis of client data, market trends and competitive analysis and assessing viability and feasibility for PNC
• Support the Payments Product organization with a strategy around the industry and emerging payments space and use it to advise associated product strategies and development
• Articulate and lead product strategies that achieve business objectives and are technically feasible to meet our client needs.
• Based on identified solutions, guide product and development teams to enable technical delivery
• Ability to create executable plans to scale existing or new business (technology, marketing, sales, productizing, operationalizing)

To be successful, you should have:
• Business acumen and strategic thinking in a global payments space
• Strong understanding of digital technology and emerging payment solutions
• Consultative insights to complete business case/justification to create growth plans
• Knowledge of corporate banking and treasury management products
• Proven track record of payments product management and solutioning for business and client initiatives
• Experience working in banking fintech, or other financial services industry
• Experience working with risk and controls, change and transformation
• Ability to performs ongoing competitive analysis of payment product solutions
• Experience in creating and charting to go from current state to scaling or transformation
• Strong written and verbal communication and influencing skills to executive audiences, as well as to peers in Product, Operations, and Technology

Job Description

• Uses advanced knowledge and industry experience to shape the overall strategy and execute on the business and financial results for product portfolios by creating and documenting traditional and emerging capabilities in technology, operations and data analytics to enable PNC’s short and long- term payments strategy.
• Recognized as an industry expert and serves as a subject matter expert to identify and prioritize solutions to produce a differentiated customer experience related to product or experience development for business segments and product groups.
• Leads and educates as a thought leader for product and experience development using industry expertise and perspective to offer guidance, inspire innovation and influence others. Participates in and prepares other leaders to participate in the marketplace to influence product usage and customer experience trends and advises on market trends for a business segment.
• Proactively makes innovative recommendations to enhance products and the customer experience. Develops strong partnerships with key-decision makers to ensure cross-business and cross-functional alignment and synergies. Presents to executive leadership for buy-in.
• Develops, trains and mentors team members and partners across a business segment or line of business to build expertise in the product management function for the future success of the organization.

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