Assistant Supervisor, Merchandise (Product Allocation) - Part Time

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
 

What you get to do:

In this key role, you will work with Merchandise leadership and Inventory Control to monitor, track, and ensure the proper flow of goods, and meet/exceed financial goals. You will:

• Ensure the proper flow of goods from Warehouse to stores by helping to maintain min/max levels for all Retail and Photo locations at Busch Gardens and Adventure Island.
• Communicate regularly with in-store leadership to update min/max levels seasonally.
• Maintain healthy inventory levels by facilitating store-to-store, inter-department, and park-to-park transfers.
• Assist Inventory Control and store leadership to identify product gaps, research root causes, and collaborate on solutions.
• Participate as a key stakeholder in the preparation and execution of Annual Inventory.
• Own the Busch Gardens Mail Order process by professionally replying to guest inquiries and completing over the phone purchases and refunds.
• Ensure excellent customer service to internal and external guests.
• Support the Busch Gardens Pin Trading program by maintaining and updating pin boards and ambassador lanyards, communicating new pin releases, and coordinating quarterly Pin Trading Events.
• Work with Marketing counterpoint to feature exciting new products and promotions on Busch Gardens social media channels.
• Help maintain and update store Bubble Plans.
• Assist Visual Merchandise on large scale seasonal product sets and store refreshes.
• Occasionally assist Warehouse and in-park locations as needed.
• Complete other duties as assigned.

What it takes to succeed:

• At least 18 years of age.
• High school diploma required; college degree preferred.
• Previous theme park experience preferred.
• Dependability, integrity, and organization.
• Exceptional communication and multi-tasking skills.
• Ability to balance a workload of multiple active projects.
• Ability to set priorities and adjust based on additional and unexpected tasks.
• Must consistently meet time sensitive deadlines.
• Must be a self-starter, with the ability to work well independently and in a team environment.
• Must be proficient in Outlook, Word, PowerPoint, Excel, OneNote, & TEAMs.
• Willingness to learn key SeaWorld programs (e.g., MMS, Retail Ideas, SAP, X-Admin)
• Ability to work indoors and outdoors in all weather conditions. Ability to sit, stand, and walk for long periods of time, and to lift 50+ lbs.
• Must have flexibility to work varying shifts/hours, including early morning, late nights, weekends, and holidays as business needs require. Typical work hours 8:30 am - 5:00 pm.
• Compensate rate: $13.25/hr

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
   

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.