O365 Azure Server Admin

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and looking for an O365 Azure Server Admin who is interested in joining a global, enterprise level team who are delivering technical solutions to our internal business partners to drive processes and meet business requirements.

We understand that we need exceptional talent to accomplish our mission - therefore we place great emphasis on the people component of IT, and we strive constantly to attract, develop, and retain the best people. We cultivate an ethos and environment within which our people are focused, nurtured, and continually challenged to develop and improve their competencies in a fun and rewarding culture. 

OVERVIEW:

We are looking to hire a skilled IT O365 Azure Server Admin to join an established team, that supports one of our major oil and gas customers. The successful candidate will be expected to join the team onsite at the downtown Houston office. This is not a remote or hybrid role.

This is a is a multifaceted role that encompasses the administration, support, and management of Microsoft Office 365 services, Azure environments, and on-premise Active Directory and server infrastructure. This position requires a comprehensive understanding of cloud and on-premise systems, focusing on ensuring high availability, security, and efficiency of these services. The ideal candidate will play a crucial role in optimizing our company's IT infrastructure, enhancing communication, collaboration, and overall IT operations.

RESPONSIBILITIES:

Office 365 Management and Configuration:

·       Administer and support the Office 365 suite, including Exchange Online, SharePoint Online, Teams, and OneDrive.

·       Manage user licenses and subscriptions and oversee the deployment of Office 365 updates and patches.

Security and Compliance:

·       Implement and monitor security measures for the protection of Office 365 services, including MFA and related security implementations.

·       Ensure compliance with data governance and retention policies.

Active Directory and Server Management:

·       Oversee on-premise Active Directory, ensuring proper configuration, security, and synchronization with Azure AD.

·       Manage and maintain on-premise servers, including file, print, and application servers, ensuring their reliability and performance.

Collaboration and Communication Tools Optimization:

·       Enhance and streamline collaboration tools to improve company-wide communication and productivity.

·       Provide solutions for integration with other enterprise tools and services.

User Support and Training:

·       Offer detailed-level technical support for Office 365 issues and queries across multiple domains and tenants.

·       Develop and provide training materials and user guides for end-users.

·       Support VIP users with O365 related issues.

Performance Monitoring and Reporting:

·       Regularly monitor and analyze Office 365 service performances.

·       Generate reports on usage and provide insights for improvements and cost reductions.

QUALIFICATIONS

·       In-depth knowledge of Office 365 applications, including advanced features and capabilities.

·       Strong understanding of Office 365 security and compliance capabilities.

·       Experience with PowerShell scripting for Office 365 automation.

·       Proven ability to troubleshoot complex Office 365 issues.

·       Ability to conduct and direct research into IT issues and products.

·       Highly self-motivated and directed, with keen attention to detail.

·       Ability to effectively prioritize and execute tasks in a high-pressure environment.

·       Strong interpersonal, written, and oral communication skills.

·       Ability to present ideas in business-friendly and user-friendly language.

·       Strong customer service orientation.

·       Strong problem solving and communication skills required.

·       Experience running and maintaining a 24x7 production environment.

Requirements

·       Bachelor’s degree in Information Technology, Computer Science, or a related field or equivalent.

·       Minimum of 5 years of experience in administering Office 365, Azure, and on-premise Active Directory and servers.

BENEFICIAL BUT NOT REQUIRED

·       Microsoft Certified: Microsoft 365 Certified Enterprise Administrator Expert

·       Microsoft Certified: Microsoft 365 Certified: Messaging Administrator Associate

·       Microsoft Certified: M