Senior Program Manager External American Customers

<h1><span><b><b><b>Job Description Summary</b></b></b></span></h1>As Senior Program Manager External American Customers you will be accountable for on time deliveries, program profitability, contractual milestone and customer satisfaction of Pratt &amp; Whitney and Honeywell legacy programs and will lead a team of Program Managers.<p></p><p></p><h1><span><b>Job Description</b></span></h1><h2><b>Essential Responsibilities</b></h2><ul><li><p>Execute the strategy for Contract improvements</p></li><li><p><span>Responsible for meeting Company economics/financial and contractual targets within the allocated budget, including margin expansion initiatives</span></p></li><li><p>Review on regular basis with Program Managers the budget, business plan, economics (REV, GM, ), financials (collection, cash), program KPI (OTD, VoC)</p></li><li><p>Ensure the application of risk management, monitoring the execution of mitigation activities</p></li><li><p>Accountable for the deployment of Flight Deck and adoption of continuous improvements mindset and problem solving tools</p></li><li><p>Accountable for defining program governance with Customer, leads Program Managers to meet the Program milestones in terms of timing, financials and quality</p></li><li><p>Define actions with cross-functional teams to address customer concerns and maximize Customer satisfaction</p></li><li><p>Define team structures, objectives and people development in terms of hard and soft competences growth according to the OTR competences model</p></li><li><p>On New Make programs, is accountable for the flow-down of Customer Demand . For new industrialization, is accountable for the execution of the development plan to meet the production rate.</p></li><li><p>Responsible for Program Control Board and Cost Review and Productivity and Profitability Review preparation</p></li><li><p>Support the Commercial Team during all the phases of an offer, starting from the Customer needs through the negotiations, until the hand-over at the Kick-Off meeting</p></li><li><p>Motivate and inspires the team to drive daily activities applying standard work and operating rhythm to focus on the specific priorities</p></li></ul><p></p><h2><b><span>Qualifications/Requirements</span></b></h2><ul><li><p>Bachelor's degree from accredited university or college</p></li><li><p>Significant experience in Product/Program Management role</p></li><li><p>Management by risk attitude</p></li><li><p>Strong analytical skills and problem-solving abilities</p></li><li><p>Proven leadership, influencing ability and strong team player</p></li><li><p>Sense of urgency in dealing with issues and tasks</p></li><li><p>Proactive, adaptable and able to work with an entrepreneurial approach in a complex environment</p></li><li><p>Customer oriented</p></li><li><p>Fluent written and spoken English</p></li><li><p>Availability to travel as needed to support the Business</p></li><li><p><span>Work Visa, in accordance with local regulation, is required</span></p></li></ul><p></p><h2><b>Desired Characteristics</b></h2><ul><li><p>Previous experience in <span>Aeronautical/Aerospace</span> business is a plus</p></li><li><p>Bachelor's degree in Engineering from an accredited university or college, preferred graduation in <span>Mechanical/Aerospace/Management</span> Engineering.</p></li><li><p><span>Familiarity/mastering</span> of Lean and hands-on experience in Lean improvement projects</p></li></ul><p></p><h2><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>What we offer</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></h2><p></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Smart working and work life-balance</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Avio Aero, when possible, promotes remote work and encourages a good, healthy and satisfying work-life balance. We value our employees’ wellbeing; hence we offer a variety of improvement programs aimed to preserve anyone’s psychological safety and daily needs.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span> </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><b>Total Rewards</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><p><span><span><span><span><span><span><span><span><