Security Systems Maintenance Program Manager

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.  

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO: 

This role requires a unique combination of security, construction, project management, and leadership skills in the design and coordination of security systems and technology projects, to protect client assets. The Security Systems Maintenance Program Manager must think holistically about security systems and how they impact the employee and visitor experience. This role will drive standards, modernization, security maintenance (routine and preventative) and lifecycle initiatives through expert management of security vendors to meet stakeholders' expectations.

KEY RESPONSIBILITIES:

• Establish and lead enterprise-capable project management office.
• Develop, track, and maintain reporting of budgets, schedules, and written analysis of all assigned projects.
• Work collaboratively with Global Facilities, Information Services (IT), Indirect Procurement, and vendors to create project SOW.
• Manages RFP process for security components for all assigned projects.
• Enforces global system standards by driving design and implementation excellence.
• Conduct regular system maintenance checks to ensure the security systems are operating efficiently.
• Maintain a comprehensive log of all system updates, patches, and repairs performed.
• Oversee preventative maintenance schedules to minimize downtime and extend the lifecycle of security technology assets.

ESSENTIAL CRITERIA:

• Demonstrates sound judgment and effective time management.
• Must have 100% credibility, objectivity, and respect across all parts of the business.
• Ability to collaborate with other management groups (IT, HR, Finance, Legal)
• Willingness to challenge status quo, innovate, and introduce new ideas.
• Demonstrated analytical and critical thinking skills.
• Knowledge of security operations and procedures.
• Knowledge of security systems operations.
• Coordinates repairs with vendors as needed.
• Monitor system health and promptly address any performance issues or outages to minimize security risks.
• Excellent interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
• Able to read construction drawings, including 3D (BIM).
• Available on an on-call basis for emergencies.
• Willing to travel internationally.

PROFESSIONAL EXPERTISE/KNOWLEDGE 

• Bachelor's degree is preferred although combination of work experience and education may be accepted.
• Project budgeting experience for small to large scale projects.
• Strong IT and systems architecture knowledge.
• Experience
• 7-10 years in a similar role within a security organization.
• Working knowledge of MS Windows (Word, Excel, PowerPoint, Outlook, Visio; SharePoint).
• Strong and effective written and verbal communications skills, including presentations.
• Knowledge and aptitude of automated/integrated security systems and concepts.

SKILLS 

• Strong working knowledge around access control and video surveillance.
• High proficiency in MS Office (Word, Excel, and PowerPoint), Windows (All).
• Service-oriented/customer-driven approach.
• Excellent organizational and presentation skills

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

 

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Pay Range$120,000—$125,000 USD