Senior Design Researcher

<h3>Company Description</h3><p>Servus, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!</p><p>Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.</p><p><strong>Where and how you can work</strong><br/> Our flagship campus is in Sydney, Australia but Austria is home to part of our European operations. And with that you will have choice in how you work. That means if you want to do your thing in the office (if you're nearby), at home or a bit of both, it's up to you.</p><p>Fun fact - our Austrian team actually started out as Kaleido before being acquired by us in 2021. Kaleido's product develops visual AI products, that make complex things simple for users. Now, together we deliver visual AI features within Canva to help reimagine how artificial intelligence can be used in design. We think it's a perfect match.</p><p>What you’d be doing in this role</p><p>As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.</p><p><br/> <strong>The Team</strong><br/> At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.<br/> Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. 

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. </p><p>Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. <br/> <br/> Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day.<br/> <br/> <strong>The Supergroup</strong><br/> The Design Experience team at Canva is on a mission to build powerful, yet simple tools that empower anyone to design anything. We work on the core editing components and tools that people around the world use to design everything from social media graphics, to documents, to videos and more.<br/> Pursuing our mission not only supports our existing user base, but we believe will also empower people from around the globe to find and use Canva for the first time; contributing directly to our company-critical Monthly Active User targets.<br/> <br/> <strong>The Group</strong><br/> Visual AI Group develops trusted and advanced AI models to deliver world-leading features for creative productivity. While our primary focus is on R&amp;D, we always ensure that users and their needs remains at the forefront, even in the early stages of exploration.</p><h3>Job Description</h3><p><strong>About You</strong><br/> We are searching for an experienced Senior/Lead UX Researcher to help us assess our ML models both qualitatively and quantitatively across diverse user and stakeholder groups. Your findings will influence the direction in which we train our ML models, and the AI features that Canva users use in-product when designing anything from social media posts, presentations, documents, videos, and more.<br/> <br/> Research projects you’ll oversee directly tie to Canva’s company-wide goals, so increasing user understanding and identifying key product opportunities is of critical importance.  </p><p><br/> <strong>Your sphere of ownership covers..</strong>.</p><ul><li>collaborating closely with Applied Scientists, ML Engineers and Data Scientists to ensure their work is informed by user insights</li><li>comparing our models with other external models, designs, and assets to maintain a competitive edge</li><li>becoming a subject matter expert in Machine Learning / AI, and sharing this knowledge across the Canva research team and other product teams</li><li>…plus more!</li></ul><p><br/> <strong>Key