Senior HR Analyst - Benefits

Posting number: 18302

Department: Human Resources

Division: Health Insurance Fund

Job classification: Analyst, Senior

Posting type: Open

Categories: Human Resources

Summary

The Senior HR Analyst - Benefits serves as the City's lead analyst for employee benefits, ADA Title I accommodations, and leave administration. This role provides advanced technical expertise, leads complex benefits and leave initiatives, and partners with the Compensation & Benefits Manager to promote consistent, high-quality service across the team. While this position does not directly supervise staff, it serves as a trusted resource and helps drive continuous improvement in team processes and service delivery.

In this role, you will help oversee the administration of the City's self-funded benefits programs, ensuring they remain competitive, compliant, and fiscally responsible. You will collaborate with vendors and internal partners, support contract renewals and procurement activities, monitor program performance and expenditures, and identify opportunities to enhance the employee experience.

The ideal candidate is a strategic and customer-focused HR professional who excels at analyzing complex issues, building collaborative relationships, and communicating with confidence. They are adaptable, detail-oriented, and committed to delivering exceptional service while continuously improving programs and processes.

This position is subject to budget required furloughs to be implemented in the 2026 calendar year.

Come explore the possibilities a career with the City of Colorado Springs can offer!

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule

• Partner with the Compensation & Benefits Manager to administer the City's employee benefits, wellness, and retiree programs while ensuring compliance with applicable federal and state laws and regulations.
• Serve as the subject matter expert for leave administration, providing guidance on complex cases FMLA (Family and Medical Leave Act), HFWA (Healthy Families and Workplaces Act), disability programs, disability retirement, and USERRA (Uniformed Services Employment and Reemployment Rights Act), and other protected leave programs.
• Assist in leading the City’s ADA Title I accommodation program. Facilitate the interactive process, coordinating medical documentation, evaluating reasonable accommodations, consulting with departments and HR partners, and ensuring compliance with the Americans with Disabilities Act and related employment laws.
• Administer and monitor employee benefit programs, including retirement benefits, while evaluating legislative and regulatory changes and recommending process or policy improvements.
• Ensure compliance with applicable benefits-related laws and regulations, including COBRA, HIPAA, the Affordable Care Act (ACA), etc.
• Lead the planning, coordination, communication, and implementation of the City's annual Open Enrollment program.
• Coordinate with benefit vendors, resolve complex employee and vendor issues, support contract renewals and procurement activities, and collaborate to enhance service delivery.
• Oversee benefits-related financial activities, including invoice reconciliation, vendor payments, budget tracking, cost forecasting for self-funded plans, and renewal support in partnership with Finance.
• Conduct audits, analyze data, and identify opportunities to improve operational efficiency, HRIS functionality, data integrity, and reporting.
• Develop and maintain standard operating procedures, training resources, and employee communications while providing exceptional customer service and guidance to employees, managers, and HR staff.
• Support the operational administration and continuous improvement of the City's employee clinic, pharmacy, and other benefits-related initiatives.
• Other duties as assigned.

• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specification