Senior Program Manager

RESPONSIBILITIES:

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Define and track complex projects, often involving multiple departments, companies and third parties.
• Prepare and present reports for upper management regarding status of project.
• Work directly and coordinate meetings, deadlines and requirements with other departments and vendors to ensure all aspects of each project are completed.
• Rely on experience and judgment to plan and accomplish goals and perform a variety of tasks. Lead and direct the work of others.
• Coordinate internal resources and third parties/vendors for the execution of projects
• Manage multiple projects and teams concurrently.
• Develop a detailed project plan to monitor and track progress.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Establish and maintain the relationship with internal stakeholders and external vendors
• Perform risk management to minimize project risks.
• Schedule and meet with teams to clarify specific requirements of each project.
• Develop comprehensive project plans to be shared with clients as well as other staff members
• Develop spreadsheets, diagrams and process maps to document needs
• Draft memos for executive leadership on potential projects, current projects and completed projects.
• Day-to-day project coordination of various projects. This includes meeting all assigned projects deadlines, clear and concise communication and accountability.
• Build strong relationships with teams and stakeholders to enable collaborative and effective dialogue.
• Other duties as assigned

MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree and 5+ years of experience in the field or in a related area.
• Familiarity with telecommunications companies a plus but not required.
• A wide degree of creativity and problem-solving skills is expected.
• At least five years of experience in Project Management in telecommunications or technology industry with demonstrated success in project management roles.
• Experienced in PMbok Standards and Processes (PMP certification a plus).
• High level of proficiency in Microsoft Suite applications (MS Project, Word, PowerPoint, Excel, Outlook, Visio)
• Strong organizational skills and attention to details.
• Exceptional aptitude with business correspondence, telephone skills, computer expertise including research and data analysis
• Comfortable in Agile and Waterfall methodologies
• Proven track record of managing multiple projects
• Strong problem-solving skills and willingness to think outside the box
• May be able to work remote but available for meetings at various locations

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

#LI-MC1