Sr. Product Manager

UpKeep is the leading cloud-based Asset Operations Management software developed to revolutionize the way teams manage facilities and maintenance work. We provide mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. Our innovative technology is modernizing workflows and maximizing operational efficiency for over 3,000 customers including Shell, Yamaha, Unilever, McDonalds, Subway, Pepsi, and Marriott!   We're a Series B tech startup with 100+ team members across the US. We've been recognized as a "Best Place to Work" multiple years in a row by fostering an inclusive and mission-driven culture. In addition to stock options and great benefits, our people have the flexibility to work remote. UpKeep is ranked the #1 Facility Management software on Gartner, #1 Maintenance Management software on G2 Crowd, FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape.

POSITION SUMMARY 

We are looking for a Sr. Product Manager to own the strategy, roadmap, and delivery for UpKeep’s mobile application on both iOS and Android platforms. You will own the product experience end-to-end and produce a clear articulation of the vision, goals, and what needs to be accomplished. You’ll work closely with partners in different product and business lines to create cohesive experiences within the app.

 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES  

• Drive the product roadmap for our iOS and Android applications in coordination with our core web platform
• Prioritize effectively, balancing the feature roadmap with tech foundational efforts and bug fixes
• Own features and experiments end-to-end, including writing product definitions, driving cross-functional execution, and working with Product Design and Engineering to assess tradeoffs and feasibility
• Work closely with our users, research, and customer success to deeply understand and address user needs and identify opportunities
• Partner closely with teams across UpKeep to align development with cross-platform initiatives, manage dependencies, and ensure consistency of our experiences cross-platform
• Set and communicate project timelines and release schedules, and reset expectations when things change
• Help define and coordinate A/B tests to explore and validate new ideas

 

EXPERIENCE  

• 6+ years of SaaS and mobile product management experience
• Experience working with software development teams using agile methodologies
• Experience with engineering teams in US and India
• Comfortable using Agile methodology to run backlog grooming, sprint planning, stand-ups
• Experience in project management tools and workflows
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KNOWLEDGE 

• Comfortable working with raw data sets to develop actionable insights 
• Able to make important decisions based on limited or incomplete data
• Ability to tell a persuasive story and convey information in a digestible format
• Ability to see the big picture while maintaining close attention to detail
• Proactive, entrepreneurial mindset, with a record of success in a high-growth context
• Excellent verbal and written communication skills

 

DESIRED BEHAVIORS 

• Receptive to change – is flexible. Seeks and adopts improved approaches and processes.
• Initiates action – is results oriented. Takes responsibility for actions and outcomes. Meets commitments and strives for high performance.
• Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results, and takes remedial action where necessary.
• Technically proficient – able to apply the technical knowledge and skills required in the job role and responsibilities in order to achieve the expected outputs. 
• Takes responsibility for own learning - knows personal strengths, recognizes development needs, and takes action to improve. Is open to feedback and always seeks to learn. 
• Communicates ideas – respectfully exchanges information and proposes a way forward. Listen to views of colleagues and take in diverse perspectives. 
• Works collaboratively – shares knowledge and information, fosters teamwork, and contributes to a positive work environment where people want to come to work.  
• Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values. 
• Act as a good citizen of UpKeep.

 

COMPENSATION

This role will receive a competitive base salary + annual b