Director, Strategic Portfolio Management (Tooling)

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Department

The Digital Enterprise Technology (DET) Strategic Portfolio Management team helps Salesforce scale by aligning our strategic investment portfolio with business strategy and optimizing value realization within DET. We provide value-oriented planning processes, quality portfolio-level data for strategic decision-making, and outstanding customer service to support delivery. We enable DET leaders to envision our future, ruthlessly prioritize, drive collaboration, showcase the value of our work, and guide transformative initiatives.

About the Role

The Director, Strategic Portfolio Management (Tooling) is a critical leadership role within Digital Enterprise Technology's (DET) Delivery Assurance & Operations team. This leader will own and evolve the tooling ecosystem that powers the DET portfolio — spanning portfolio and program management, time tracking, and the data infrastructure that connects systems across the organization.
This role is responsible for defining and driving the strategy to modernize DET's tooling landscape, ensuring systems are scalable, integrated, and enable end-to-end visibility across the portfolio. The Director will advance capabilities across portfolio and program management tools, strengthen the data architecture that underpins them, and introduce agents and LLM-driven workflows to reduce manual effort, improve data quality, and streamline operations.
This is a high-impact role for a leader who operates at the intersection of systems, data, and emerging technologies — and can translate that expertise into a more connected, efficient, and insight-driven operating model.

Your Impact - Key Responsibilities

• Enable portfolio governance and executive decision-making through standardized tooling, reporting, and operational workflows.

• Define and maintain a multi-year tooling roadmap that sequences capability investments, balances quick wins with long-term modernization, and aligns to DET's strategic priorities.

• Design scalable systems and automation that improve cross-functional portfolio visibility, dependency management, prioritization, and resource planning across DET.

• Own the product development, evolution, and lifecycle management of DET's tooling ecosystem, ensuring solutions meet enterprise standards, security requirements, and scalability needs.

• Partner with Product, Engineering, TPM, and Operations leaders to align tooling capabilities with evolving portfolio and execution needs.

• Introduce and scale automation capabilities — including agentic and LLM-powered workflows — to reduce manual effort, improve data quality, and streamline operational processes.

• Drive organizational adoption of tooling and standardized operational practices to improve execution visibility, consistency, transparency, and scalability across DET.

• Partner with DET leadership and cross-functional stakeholders to translate tooling and data capabilities into actionable insights that inform portfolio decisions.

• Support annual and quarterly portfolio planning, prioritization, and rebalancing processes by providing tooling-driven data, insights, and recommendations for continuous process improvement.

• Maintain a forward-looking view of the portfolio to anticipate dependencies, resource constraints, and delivery risks — ensuring tooling and data are ready to support high-fidelity decision-making at each planning milestone.

• Champion a continuous improvement mindset — identifying friction points in current workflows and systematically driving toward a more efficient, insight-driven operating model.

Minimum Requirements

• Bachelor's degree required in Business Administration, Information Systems, Computer Science, Engineering, or a related field.

• 10+ years of experience in portfolio