Senior Software Quality Assurance Analyst

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

POSITION SUMMARY

The Sr Software Quality Assurance Analyst is responsible for testing and supporting a variety of applications as part of an expanding application development team.

DESCRIPTION

Essential Functions, Duties, and Responsibilities

• Responsible for design, construction, execution of appropriate comprehensive test cases, verifying feature set and functionality and identifying defects through systematic testing of the project.
• Assist in the construction, execution and ongoing maintenance of automated testing scripts and full regression testing suites.
• Performs a variety of complicated testing related tasks including proper accounting for non-functional requirements in test plans.
• Follow and improve Shellpoint Mortgage enterprise best practices and testing standards.
• Create and maintain necessary and appropriate technical documentation for project-based test results.
• Will provide consultation on complex projects and technical solutions as directed to project, development and testing teams.
• Shares knowledge and mentors other SQA staff on the team, some of which will be offshore.
• Conduct and share research on emerging SQA testing products and processes to enable and support constant improvement.
• Participate in achieving company performance goals.
• Other tasks or responsibilities as assigned by management.
• Take part in continuous training in company policies/procedures and industry regulations.
• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Requires a bachelor's degree in a related area or equivalent combination of education.
• 10+ years’ experience.
• Experience with JIRA as a project lifecycle management and defect tracking tool.
• Experience with agile methodologies a plus.
• Experience with TFS.
• Experience with testing applications and code done with the following languages and using below concepts.
  • C#
  • C++
  • .NET
  • MS SQL Server
  • Relational Table Design
  • Transact SQL Language
  • Triggers and Stored Procedures
  • SSIS
  • ASP.NET
  • Web development
  • HTML
  • DHTML
  • VBScript
  • JavaScript
  • Experience testing services
  • MS SQL Server 2016 or higher a plus
  • XML
  • Multi-Threaded Development

Skills, Abilities, and Knowledge

• Knowledge, Skill and Ability Requirements 
• Possess a “test to break” attitude toward testing
• Strong communication skills.
• Meticulous, detailed aptitude.
• The ability to work effectively from home is a must.
• A positive attitude, with an eagerness to solve problems.
• Willingness to aggressively pursue all assignments until complete, even when challenges arise.
• Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.
• A strong work ethic, high integrity, and well-organized mindset.
• Strong understanding of relational databases, distributed architecture, and Internet/Intranet concepts
• Expert in software development testing.
• Demonstrates experience in a variety of the field's concepts and practices.
• Fully understands software development lifecycle and experience with a variety approaches to software testing.
• Experience working in a team-oriented, collaborative environment.
• Ability to conduct research into testing issues, standards and products as required.
• Ability to present ideas and designs clearly to variety of audiences.
• Excellent problem-solving skills.
• Experience with agile methodologies a plus.
• Knowledge of Finastra Fusion Servicing Director a plus.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
• W