Patient Service Specialist I PFS
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday - Friday 830a - 5p
Pay Range
$20.80 - $31.20EDUCATION/EXPERIENCE: High School diploma or GED equivalent. Work experience in a healthcare setting (receptionist, registration, financial assistance, etc.) preferred. Working knowledge of applicable rules, regulations and guidelines governing insurance payers and reimbursement preferred. Bilingual (Spanish) strongly preferred. Computer skills to include word processing required.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS:
1. Collects patient critical data elements, registration information, and completes documents, prioritizing workload.
2. Ensures accurate patient identification and addresses sensitive information with confidentiality.
3. Obtains authorizations, pre-certs, documentation when applicable, referrals, reviews and requests medical record information as necessary.
4. Communicates insurance benefits and liabilities with customers.
5. Collects past, current and future payments due and advises customers of financi
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