General Maintenance Technician III- Residences at The Little Nell

Company Description

The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel and offers luxury services and unparalleled access to America's most famous mountain town. A Relais & Châteaux resort, the Nell is frequently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The Little Nell is also home to the new The Nell Spa. During ski season, Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub, and a newly renovated spa and health club. The Little Nell has been acknowledged with numerous awards including being named a Forbes Five-Star hotel since 1995, a AAA Five-Star hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Nell will debut its first hotel outside of Aspen at Rockefeller Center in New York City in 2026. For more information, visit www.thelittlenell.com or follow @thelittlenell on Instagram, Twitter and Facebook. 

Job Description

Position Summary
The General Maintenance Technician III performs property and in-residence inspections to ensure all areas, equipment, and systems are well-maintained and any issues are immediately addressed. This role completes preventative maintenance, handles work orders and guest requests efficiently while maintaining accurate paperwork. The position demands strong attention to detail, teamwork, flexibility with schedules, and a courteous attitude towards guests. This position reports to Director of Engineering.

Job Posting Deadline 
Applications for this position will be accepted until June 15, 2025. 

Essential Job Functions/Key Job Responsibilities
•    Perform property inspections to ensure common areas are maintained in a "like new" condition and all building systems are in good working order. Troubleshooting and repairing any issues as they arise
•    Perform property inspections to ensure rooms are maintained to exacting standards, including lighting, electronics, appliances, furniture, fixtures, paint, and woodwork
•    Address and resolve any maintenance issues as they arise
•    Perform periodic preventative maintenance tasks on building systems and equipment as prescribed by engineering management
•    Prioritize, organize, and complete departmental work orders and guest requests promptly
•    Complete required paperwork and update open work orders in a timely and accurate manner
•    Maintain a polite and courteous attitude towards guests
•    Complete tasks within deadlines while maintaining quality workmanship and prioritizing tasks effectively
•    Other duties as assigned
 

Qualifications

Education & Experience Requirements
•    High School diploma required
•    Trade Certification required

Knowledge, Skills & Abilities
•    Knowledge of the specific trade, whether it's pool maintenance, electrical, plumbing, carpentry, welding, HVAC, or another field
•    Ability to understand and implement industry tools, materials, and hotel best practices
•    Knowledge of workplace safety standards, OSHA regulations, building codes, and proper use of personal protective equipment (PPE) to prevent accidents and ensure compliance with industry regulations
•    Holds advanced CPR and First Aid Certifications or willing to receive training within 3 months
•    Ability to handle maintenance tools and materials with precision, demonstrating steady hands, controlled movements, and good hand-eye coordination
•    Ability to identify the proper tools, equipment, and techniques related to the trade, such as welding, wiring, measuring, cutting, assembling, or repairing components
•    Ability to diagnose issues, troubleshoot problems, and apply creative solutions in real-world situations
•    Excellent attention to detail while taking great pride in work
•    Ability to work in a team environment including frequent interaction and seamless communication with Guest Services, Front Office, and Housekeeping departments
•    Able to work without direct supervision
•    Able to work a flexible schedule, including weekends, holidays, and 2nd shift

Additional Information

Work Environment and Physical Demands
•    Ability to reach, crouch, kneel, stand or be