Director, National Transportation, Resource Planning & Strategic Initiatives Crozier

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Los Angeles, Dallas, Washington DC

About Crozier Fine Arts

Crozier Fine Arts is the global leader in fine art logistics, storage, and solutions—serving collectors, galleries, museums, and institutions with unmatched care, security, and expertise. As part of Iron Mountain, Crozier operates at the intersection of culture, logistics, and innovation.

Role Overview

The Director of National Transportation, Resource Planning & Strategic Initiatives will oversee Crozier’s North American transportation network while driving strategic workforce resource planning and executing key business initiatives. This executive will be responsible for optimizing the national shuttle network, fleet management, revenue generation, and customer experience, while also ensuring strategic staffing, scheduling, and workforce deployment across all frontline operations,including transportation, warehouse, and field services.

In addition, this role will play a critical role in the planning and execution of strategic initiatives that align with Crozier’s NA strategy and overall business goals. These initiatives will be focused,outcome-driven efforts aimed at improving operational efficiency, expanding service capabilities, and driving growth. This requires collaboration across Crozier and Iron Mountain business units to ensure seamless execution of high-priority projects.

This leader will work closely with Operations, Customer Success, Finance, and Business Operations teams to align labor resources with demand, optimize costs, and drive Crozier’s continued transformation.

Key Responsibilities

National Transportation & Operations

● Oversee and scale Crozier’s National Shuttle Network, ensuring cost-effective, on-time, and secure transport of fine art and high-value items.

● Manage the fleet network, route optimization, and load planning to enhance efficiency and reduce costs.

● Lead a team of regional transportation leaders, dispatchers, and drivers, ensuring alignment with Crozier’s service commitments.

● Ensure compliance with TSA, DOT, and fine art handling regulations, prioritizing security and operational excellence.

● Utilize real-time data analytics to monitor transport performance and drive continuous improvement.

● Partner with IRM transportation group to align Crozier with all opportunities for cost optimization, innovation and longer term network opportunities.

● Foster a high-performance culture within transportation and frontline workforce teams, ensuring strong leadership and development.

● Represent Crozier in industry forums, client meetings, and logistics partnerships to strengthen relationships and market positioning.

Fleet & Sustainability Management

● Oversee fleet expansion, maintenance, and fuel efficiency strategies, ensuring sustainability and cost-effectiveness.

● Lead Crozier’s efforts to introduce eco-friendly fleet solutions, including electric and hybrid

vehicles.

● Implement advanced fleet tracking and route optimization technologies to reduce carbon footprint and maximize efficiency.

Revenue Growth & Business Expansion

● Drive transportation revenue growth by developing new services, optimizing pricing models, and expanding Crozier’s national reach.

● Collaborate with the Customer Success team to align transportation offerings with client needs and market trends.

● Identify opportunities for efficiency improvements, cost savings, and new revenue streams across national logistics operations.

Customer Experience & Service Excellence

● Partner with Customer Success and Operations to ensure seamless coordination between

transportation, storage, and final delivery.

● Implement tracking systems