Senior Project Manager (Dutch and German Speaking)

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home.  Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.    

Job Description

QAD is seeking an experienced Senior Project Manager to join the EMEA Customer Success team in the Netherlands. As a Senior Project Manager you will be responsible for leading and managing engagements or individual projects as part of a global program. Projects that you will work on will be focused on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. You will be highly organized, have excellent customer facing experience and show high energy and enthusiasm in a busy working environment. You will work with business stakeholders & project sponsors to formulate a clear project plan, and drive action to execute the project. 

Travel is required to Customer sites and QAD arranged events. Depending on the project, on site travel may be on a regular basis and mandatory.

An excellent command of both spoken and written English, Dutch and German is required for this role.

What you’ll do:

• Responsible for project delivery, resources, timelines, schedules, financials and client satisfaction
• Analyze customer’s business requirements and application objectives and develop solutions
• Proactively manage scope and scope changes
• Manage delivery issues and risks and create mitigation strategies
• Manage all project administration activities (time recording, invoicing, status reporting, project reviews, resource management) on a timely basis
• Escalate rapidly all obstacles that cannot be dealt with promptly that could result in delays, budget overrun or quality issues
• Take a lead role in minor sales cycles and participate in major sales cycles
• Actively position software and services with clients
• Participate in internal initiatives to improve the Services organization
• Create proposals, statements of work or work orders for smaller opportunities
• Keep the forecasting tool accurate on projects and customer engagements
• Ensure project documentation is stored in internal QAD project repositories
• Provide input on performance of project participants
• Complete relevant training courses as required
• Other duties as reasonably required of this role or requested by management 
   

Qualifications

• Implementation: Minimum five years QAD implementation experience or 10 years of other ERP consulting implementation experience
• Industry: Minimum five years of consulting experience or 10 years of other work experience
• Project Management: Minimum two years of QAD project management experience or three years of non-QAD project management experience.
• Graduate degree, or Bachelor’s degree
• Excellent command of both spoken and written English, Dutch and German. Written documentation is clear, concise, written to a level appropriate to the audience, and at a level of detail that leaves little room for questions or misunderstanding. Deliver presentations to larger audiences, and senior leadership.  Presentations are clear, to the point and highlight important issues. Documents and presentations are polished and professional in appearance.
• Google; MS Office; proficient at project mgmt software product preferred: Smartsheet is a plus
• CAPM or PMP certification
   

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:
QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and