Customer Service Specialist

.

 

YOUR TASKS

 

• Service of long-term / key customers
• Working in systems and updating statuses
• Ensuring the execution of orders in compliance with the customer’s needs and company standards
• Ongoing contact with other DSV departments and subcontractors abroad
• Service control for customer

OUR EXPECTATIONS

 

• Very good knowledge of Polish language 
• Very good knowledge of Excel tool (ability to create macro would be advantage)
• Ability to work in a team
• Good communication skills
• Ability to work independently and to organize your working time well
• Experience in customer service
• Experience in transport, forwarding or similar
• Knowledge of English language will be an asset 

OUR OFFER

 

• Employment contract
• Comprehensive onboarding program
• Internal training catalogue
• Possibility to implement new ideas
• Sports card
• Private medical care
• Group insurance
• Sharing the costs of English course
• Bonus payment system
• Holiday bonuses
• Employee referral program

.