Program Coordinator for Graduate and Professional International and Sponsored Student Recruitment

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Job Title:

Program Coordinator for Graduate and Professional International and Sponsored Student Recruitment

Department:

Strategic Enrollment | Graduate and Professional Admissions

Reporting to the Assistant Director of Graduate and Professional Admissions, and as a member of the Graduate and Professional Admissions (GP) Outreach team, the Program Coordinator is responsible for the following job responsibilities:

Serves as an advanced resource to GP and Buckeye Link staff to resolve escalated admissions cases involving complex application and enrollment issues. Maintains current knowledge of international and professional admissions policies and procedures, including state and federal regulations, SEVIS requirements, and distinctions among international visa types. Meets with students via virtual and in-person appointments and responds to student inquiries via email and phone. Uses a Peoplesoft student information system to look up applicant information and provide status updates to applicants, admits and matriculants; ensures effective intake of new students. Conducts recruitment outreach via phone or email using Salesforce CRM. Stays current with Ohio State Graduate and Professional program offerings and application procedures. Interfaces with programs and processing units.

Utilizes professional knowledge and international student experience to manage Graduate and Professional Admissions outreach and recruitment activities in support of international recruitment initiatives; plans the scheduling of recruitment events on-campus and off-campus, including presenting webinars and serving as liaison and primary point of contact between EducationUSA, Fulbright,and other sponsoring agencies, international alumni groups, Strategic Enrollment Management Marketing and Strategic Communications, the Office of International Affairs (OIA) and program offices; creates targeted recruitment and yield marketing campaigns and implements on-campus and off-campus recruitment programming designed to cultivate relationships in alignment with the Strategic Enrollment plan. Ensures timely and accurate administration, management, and communication of events, programs and initiatives and tracks and reports success of these recruitment efforts. Serves as a subject matter resource for information focusing on best practices for recruitment and enrollment that promotes international student enrollment.

Conducts large and small-group presentations and webinars regarding the admission process. Travels to represent GP at recruiting events and programs, both locally and nationally. Occasional weekend and evening work required. Occasional overnight travel (for professional development conferences and/or recruitment activities) required.

Participates in special projects to support the needs of the Outreach Team, particularly as they relate to recruitment. Serves on university and professional committees, including selection and interview committees.

Subject to the operational needs of the team, trains and manages up to 3 student workers, employing a comprehensive performance management process including setting expectations through planning, coaching and performance review. Performs other duties as assigned.

Hybrid work schedule with a minimum of three days per week of in-person work may be approved after successful completion of training, subject to the operational needs of the Outreach team.

Education/Experience
Required: Bachelor's degree or equi