At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

100% Remote

Currently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Highly preferred for this position:

• Experience in configuration and administration of Cisco Contact Center systems including PCCE/CCE, CUIC, CVP, ECE, VVB, and Finesse.
• Experience in configuration and administration of Cisco Call Manager systems including CUCM, CUSP, CUBE, Unity, and Jabber.
• Experience working with SIP, IP, TCP, UDP, and QoS on an enterprise network
• Possess knowledge for troubleshooting Cisco VoIP systems

Summary:

The Senior Network Engineer is a member of the Enterprise Infrastructure team and is responsible for assisting the architecture team with design responsibilities and spearheading the implementation, maintenance, and support of Virtua’s critical network and telecommunication systems. These include local area networks (LANs), wide area networks (WANs), Internet connectivity, telecommunication (VoIP) solutions, load balancers, etc. to support Virtua’s business requirements and strategic goals. Additionally, this role provides onsite and remote support to internal and external customers while working independently and as part of a team to resolve higher level more complex technical issues and perform system upgrades as part of the escalation process.  

Position Responsibilities:

Responds to Customer Support Center, staff, site personnel and outside vendors to provide technical assistance and level 4 support of data and voice network systems. 

Implement and administer LAN/WAN networks in multiple locations that support VoIP based phone system and video conferencing including switches, routers, firewalls, VPN tunnels, load balancers, DNS/IP address management, and backup/recovery solutions. 

Mentor and guide junior team members on technical issues and emerging technologies. 

Automate and optimize recurring tasks and monitor their effectiveness.

Provide feedback to manager regarding recommendations to further improve network related systems and solutions that support the business and protect company information assets. 

Leads network technology upgrade or expansion projects, including installation of hardware, software and integration testing, as well as coordinating these activities without disturbing function of other systems. 

Provide technical recommendations that improve network related systems and solutions that support the business and protect company information assets. 

Position Qualifications Required:

Required Experience: 

Six to Ten years’ experience in supporting enterprise network systems.

Required Education: 

Bachelor’s degree in Computer Science, Information Systems, Cybersecurity Engineering, related degree or equival