Software Engineer, Platform Services

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

 

Overview

The Platform Services team at Rithum is responsible for owning, operating, and developing essential client-facing applications. Positioned at the forefront of the Rithum network, our services serve as the initial contact point for all our business partners. We manage every phase of our software development life cycle (SDLC), including design, testing, deployment, and monitoring. Our team prides itself on building stable and performant systems at scale. Our mission is to empower both internal and external clients by providing highly available, fault-tolerant systems and self-service tools.

As a Software Engineer on the Platform Services team, you are responsible for collaborating closely with other engineers on the team to design and develop critical client-facing applications. You demonstrate proficiency in a modern programming language, experience with Infrastructure as Code, and familiarity with systems/network engineering fundamentals. In this role, you are responsible for managing the entire software development life cycle (SDLC) and ensuring the systems are scalable, stable, and highly available. Taking responsibility for the full lifecycle of your work, from design and implementation to deployment, monitoring, and maintenance.  You are responsible for staying current with new technologies, leading their adoption, proactively solving problems, and mentoring team members.

As a Platform Software Engineer, you demonstrate a strong sense of ownership, follow-through, and team accountability.  Communicating early when help is needed, offering solutions and contributing to a supportive, team-first environment. Demonstrating a focus on outcomes and user value, not just output, and a high level of integrity, speaking up if something appears misaligned.

 

Responsibilities

• Design, build, and maintain scalable, reliable services that power high-volume software solutions.
• Own features end-to-end across the software development lifecycle, including infrastructure, observability, and production operations.
• Write clean, production-grade code, with an emphasis on maintainability, test coverage, and system resilience.
• Independently and proactively identify & resolve issues; including bugs, system gaps, and/or ambiguous requirements.
• Collaborate closely with teammates and actively participate in system design, code reviews, and architecture decisions.
• Stay current with new technologies and help evaluate or adopt them when they improve developer experience or system outcomes.

 

Qualifications 

Minimum Qualifications  

• 2+ years of experience in software engineering.
• Proficiency in writing production-ready code in modern languages (TS/JS, Java, .NET, Go, etc.).
• Solid understanding of distributed systems, event-driven architecture, and networking fundamentals (HTTP, DNS, TLS).
• Experience with cloud platforms (AWS, Azure, GCP).

Preferred Qualifications 

• Bachelor’s degree with 2+ years of experience in SAAS industry.
• Experience with containerized deployments and orchestration tools, especially Kubernetes (EKS)
• Experience with messaging systems (AWS SQS, ActiveMQ, Kafka, AWS SNS etc.).
• Experience working on secure systems (Public-Key Infrastructure, Identity & Access Management, cryptographic protocols).
• Experience with CI/CD tools and practices, such as GitHub Actions, automated testing, and deployment pipelines.
• Proficiency with Infrastructure as Code (IaC) solutions such as CloudFormation, CDK or Terraform.

 

Travel Required

Up to 10%

 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

 

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous col