Group Product Manager, Payroll & Tax
Justworks, Inc.About the role
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
About the Team / Product at Justworks
The Justworks Product team advances our mission by building products that extend levels of personal care and deep expertise that our customers have never experienced before. They craft innovative solutions that guide users through the most complicated challenges of running (and working for) a small business, with ease. They deeply understand complex regulatory spaces like FinTech, Healthcare, and HRTech, and have a keen intuition for how to connect threads across our customers’ needs and our business’ risk management and commercialization strategy. Our Product Managers lead highly collaborative creative endeavors, bringing together stakeholders across engineering, design, data services, operations, and customer-facing teams to deliver tangible value.
By joining us, you’ll be part of an experienced team of Product Managers who have a proven track record of building large-scale software products that impact small businesses worldwide.
We’re looking for teammates who will help shape Justworks’ future and make a profound impact on our business. As a Product Manager, you’ll be working across complex spaces (Fintech, Healthcare, HR Tech - all with serious policy/regulatory environments). That will require you to have a keen intuition for customer needs, risk management, and commercialization. Care is at the center of everything we do, and you’ll need to love talking with customers and engaging with our Customer Success, Sales and Marketing teams to make sure that care is coming through in every part of our customers’ experience. You’ll be joining a diverse community of craftspeople who are passionate about learning, uphold exceptionally high standards of quality, and foster an environment of strategic thinking where product people can reach new heights.
About the Role / What You’ll Work On
The PayTax team at Justworks is responsible for ensuring that small businesses can confidently pay their workforce and meet their tax obligations with Justworks. We build and scale systems that process billions of dollars of payroll and taxes everyday, and translate that complexity into simple, intuitive experiences that are easy for users to navigate. We succeed when our customers’ workforces are paid smoothly, their businesses are compliant, and their questions are answered.
As a Group Product Manager at Justworks, you’ll lead and advocate for one or more teams that have full ownership of significant parts of our product suite. You’ll leverage your relationships and expertise to empower your cross-functional team(s) to succeed, overseeing high-impact initiatives that advance Justworks’ business objectives.
While hands-on product management will be part of your day-to-day responsibilities, you’ll spend a significant amount of time teaching and coaching your direct reports and cross-functional teams. You’ll guide them in devising strategies, honing their craft, and executing with both excellence and speed. Often, you’ll contribute beyond your team’s scope by actively developing and improving systems and processes that benefit our larger technology organization.
Your Success Profile
Responsibilities
- Own and drive the product vision and roadmap for PayTax.
- Align strategy and execution by turning company objectives into actionable team goals.
- Ensure products and features are delivered on time, within scope, and with high quality.
- Lead customer-focused product development from ideation to execution while ensuring the customer’s voice guides scope and priorities.
- Build and coach your team in customer-centric practices, promoting consistent, customer-driven processes throughout all PDLCs.
- Improve product performance by analyzing launch results and metrics, gathering feedback from customer and p
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