WIC Intake Specialist

Posting Date

07/28/25

Application Deadline

08/01/25

Pay Range

Anticipated Hiring Range: $17.00 - $21.25 hourly
Full Pay Range: $17.00 - $25.50 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

This position may qualify for a $0.30 multilingual pay differential.

Job Type

Unclassified

Department

Public Health

About the Position

Do you pride yourself on going the extra mile to deliver stellar customer service? As our WIC Intake Specialist, you will have the opportunity to be one of our clients’ first encounters.   

As a WIC Intake Specialist, you will be the first line of support to clients seeking Women, Infants, and Children (WIC) services. In this role, you will become an expert in determining WIC program eligibility, conducting anthropometric and biochemical screenings, and educating clients on how to use their nutrition benefits. 

About Us

Come work for Maricopa County Department of Public Health, the 3rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.

Proud To Offer

• Work with a greater purpose

• Tuition reimbursement

• Exceptional work-life balance

• Opportunities for growth and development within Maricopa County

• Low-cost, high-value healthcare for you and your qualifying dependents

• Child care benefits, including access to our upcoming on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively

• Paid vacation, sick time, and parental leave

• Extensive wellness program, including healthcare premium discounts

• Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1

• Learn more at Work With Us | Maricopa County, AZ

We Require

• Ability to read, write, and speak English and Spanish at an advanced proficiency

• Two years of experience providing public services and interacting with the public

• High School Diploma or GED

• Post-secondary education may substitute for the required experience on a year-for-year basis

We Also Value

• Experience assessing client eligibility for public assistance programs

• Experience working in a WIC program

Job Contributions

• Assesses WIC program eligibility based on federal regulations and guidelines (e.g., screening and documentation of family income, identification for participants and caregivers, family address, caregiver information level, foster status, and participant category)

• Performs administrative duties such as answering phones, monitoring clinic emails, scheduling appointments, and performing client check-ins

• Performs hemoglobin screening tests using invasive and non-invasive methods, depending on the participant's age, and performs anthropometric measurements (e.g., height, length, and weight) on women, infants, and children

• Provides client-centered information on the specific nutrition benefits provided, vendor and Farmers' Market locations to utilize benefits, and instructions on how to use and redeem nutrition benefits

• Informs clients of their rights and obligations for program participation, documents in client files in the Arizona WIC Health and Nutrition Delivery System (HANDS) computer system, and gathers caregiver written consent using the HANDS computer system and DocuSign

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