Sr. UX Writer

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Max is where storytelling takes center stage and where creatives find a home with the support and resources to do their best work, no matter the genre or format. Whatever the viewer wants to watch is front and center and more of what they crave is easily discovered. It is where our exclusive Max Originals and iconic entertainment brands thrive, with HBO, HBO Max, Warner Bros., DC, Turner Classic Movies, Cartoon Network and more delivering the greatest array of series, movies, and specials for audiences of all ages. HBO Max originally launched in the United States in May 2020 and introduced a lower priced, advertising-supported tier in June 2021. It rolled out globally across Latin America and the Caribbean in 2021, followed by its first European launches in the Nordics and Spain later that year. In May 2023, Warner Bros. Discovery introduced Max, an enhanced streaming platform, in the U.S. HBO Max is currently available in 46 countries and there are plans for the continued global expansion of Max in 2024.

Your New Role...

The Senior UX Writer will collaborate across the global organization to develop and deliver best-in-class customer experiences for Max and our partner brands. You’ll work on high-visibility, high-impact projects, often autonomously, and in close collaboration with partners in product design, product management, and a variety of stakeholders including senior leadership, marketing, and legal.

Your Role Accountabilities...

• Strategize based on a solid understanding of user experience, various platform technologies, and best practices.

• Engage in feature development – participating in logic, naming, messaging strategy and information architecture.

• Execute UX writing, content strategy and documentation to achieve a cohesive, multiplatform consumer experience, with limited guidance and on deadline.

• Apply and rationalize strategic methodologies to highly complex, ambiguous projects of great impact on both customers and business goals.

• Partner with product designers, product managers, researchers, engineers, and other cross-functional teams to create, evaluate and continuously refine innovative experiences.

• Present to various levels of stakeholders ,and drive creation of decks, prototypes, and research plans.

• Influence best practices, assist in creating style guides and improving process, and evangelize the UX writing practice.

• Ensure all content adheres to legal and ethical standards, as well as best practices (as developed by the UX Writing team).

Qualifications & Experience...

• 5+ years experience in UX Writing or copywriting.

• A portfolio with relevant writing samples.

• Strong copyediting skills.

• Ability to work both collaboratively with a team and autonomously as necessary.

• Positive attitude and adaptive style – the ability to switch seamlessly from one project to the next with ease.

• Familiarity with Figma, MS Office, and Jira.

• Excellent knowledge of style, American English spelling, grammar, punctuation and usage; international language skills a plus.

• Deep knowledge and experience writing for product environments.

• Some fluency in localization.

• Experience working in high-pressure environment under tight deadlines.

• Knowledge of emerging trends for digital products and cross-platform integrations.

• Streaming service or entertainment background.

• Hands-on experience with user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews.

• Friendly, outside-the-box thinking; creative problem-solving mastery.

How We Get Things Don