Jobs and Careers

Manager, Trade Operations

Parsippany, United Statesfull_timeVerifiedPosted 10 Nov 2024

About the role

About Pacira Pacira BioSciences, Inc. is a leading provider of non-opioid pain management and regenerative health solutions dedicated to improving outcomes for health care practitioners and their patients. Our in-depth knowledge of non-opioid pain management, coupled with our passion for advancing patient care, drives our commitment to providing solutions that address unmet medical needs and improve clinical results. Why work with us? Rarely do you have an opportunity to do work that really matters. What drives us is our mission. What makes us successful are our people. At Pacira, you are part of an inclusive culture that fosters collaboration, growth, and innovative thinking - a place where you can make an impact and help change the standard of care in non-opioid pain management. Be part of our movement, let’s pursue excellence together. Summary: The Manager, Trade Operations is responsible for trade relations including managing the day to day activities of the third party logistical provider, collecting data and performing analytics across all channel customers (wholesaler, distributor, retail/specialty pharmacy, HCOs, hospitals). This position will be responsible for reviewing sales and chargeback data to ensure alignment to contracts, eligibility and compliance with the company’s chargeback policy. Essential Duties & Responsibilities: The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned.

Interface with wholesalers, specialty distributors, and 3PL partners to execute Pacira’s Trade and distribution strategy
Timely and accurate submission of contracts to wholesalers and 3PL partners
Review sales and chargeback transactions to ensure alignment to contract requirements, eligibility, and compliance with the company’s chargeback policy
Ensure customer sales occur within terms and conditions of negotiated agreements and provide timely solutions to resolve data or process discrepancies
Responsible for management, mapping, and analysis of EDI 867 sales & EDI 844 chargeback data to validate customer contract purchases
Resolve chargeback discrepancies with wholesalers and customers associated with pricing, membership, and eligibility
Approve and monitor product returns in compliance with existing returns policies while ensuring credits are issued accurately and match the price paid on the original sales transaction
Meet or exceed established KPIs to support the growth of the business and the evolving complexity of Pacira’s distribution channels
Analyze volumes, trends, reoccurring issues, and potential challenges related to Trade for each of Pacira’s branded products
Work closely with cross-functional teams to provide timely and accurate reporting to support accruals at month end, quarter end, and year end
Prepare, analyze, and summarize operational results for use by various key stakeholders, creating reports, specifications, instructions, and flowcharts
Maximize process efficiencies, ensure processes have effective internal controls and meet business needs on a timely basis.

Supervisory Responsibilities: This position will not have supervisory responsibility. Interaction: The incumbent will work closely with Commercial Operations & Analytics, Finance and National Accounts. Education and Experience:

Bachelor’s degree from accredited college or university
5+ years relevant experience in channel management and/or trade distribution
Experience with chargeback processing and specialty pharmacy preferred

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Knowledge, Skills, and Abilities: