Regional Growth Analyst

Role Purpose

Support the Regional and Countries Growth teams in the analysis of commercial indicators related to the optimization and growth of our relationship with our partners, the definition, implementation and monitoring of the strategies permit us achieve our goals.

Responsible for designing and promoting the development of commercial strategies encouraging synergy between sales channels and replicating best practices between the different countries. In addition, he/she must ensure compliance with internal and external procedures and standards and the efficiency and viability of the business.

Offer the service that the countries demand by visualizing the new needs of the current customers, through the analysis of the portfolio, sales strategies and implementation of best practices, seeking to a large extent, a Growth and Optimization specific and permanent analysis.

Key Responsibilities

• Collaborate with the preparation of the regional CM Plan by identifying and quantifying business opportunities.
• Monitor the achievement of CM plan, reviewing the sales reports of the Customer Management campaigns to detect deficiencies, improvements, and any deviations, which must be improved and raise alerts if necessary.
• Periodically review, as appropriate, the level of activity of Customer Management campaigns and monitor and keep accounts under control on profitable terms. (Combined 85% and Campaigns with TMC>3, Breakeven before 12 M and TIR>25%).
• Prepare reports on the implementation and monitoring of CM campaigns by country.
• Collaborate with the implementation of analytical models in CM campaigns providing database management strategies and efficient contact and sales processes. 
• Collaborate with the area of Knowledge and Support in the construction of the Customer Management campaign library, compiling complete information on the actions of each Sponsors by country, such as:
• Sales pitch
• Product
• Presentations to the Sponsor
• Data that supports the success or failure of a strategy
• Interact with your commercial peers and with the UW, Commercial, Finance and Operations areas to facilitate the implementation of Customer Management actions.
• Supports both in the established periodic meetings and contacting the different teams to update the information.
• Prepare reports on request. 
• Other tasks as assigned.

Experience

• Data Analysis.
• Massive Sales, LTV, Crosselling, Upselling, Omnichannel experience.

 

Requirements 

• Bachelor’s degree in business administration, Systems Engineer, Industrial Engineer, or other related.
• Desirable Project Management Professional (PMP) or equivalent certification
• Advance knowledge of the structure and content of the English and Spanish Language. Portuguese is a plus.
• Proven ability to innovate and develop products, processes, and commercial strategies.   
• Advance office Proficient in MS Applications (Word, Excel, and Power Point) and working knowledge of common application software.
• Excellent analytical and problem-solving skills.
• High level of organization.
• High execution capacity.
• Excellent attitude of service, proactivity, responsibility, dynamism, and self-management.
• Can handle pressure situations in the face of information closures or to respond to urgent report requests.
• Interpersonal skills to relate to all levels of the organization.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity