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Client & Partnerships Sales Executive

Press Ganey
Norwayfull_timeVerifiedPosted 18 Jul 2024

About the role

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Mission
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. 

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs.  Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Values

  • Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. 
  • Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. 
  • Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. 
  • Dare to innovate: We challenge the status quo with creativity and innovation as our true north. 
  • Better together: We check our egos at the door. We work together, so we win together. 

Job Description

As a Client & Partnerships Sales Executive, you’ll play a pivotal role in developing and managing Key Accounts and Regional Partners mainly in the Nordics and the Middle East.
You will collaborate closely with cross functional teams to deliver exceptional solutions, ensure client satisfaction, and contribute to the Company’s revenue and market expansion strategies. Your ability to build relationships, understand client needs and maintain long-term partnerships will be essential to your success in this role. Forsta has an well established and incredible partner model, empowering some of the largest consultancy, HR, solutions providers in the world. All within our concept Sell through, not too! This role will play a key part to continue the growth and expansion within our regional partner network.

Responsibilities

  • New expansions with partners: Working closely with existing and new partners, developing relationship and pipeline.
  • Partner Account Management: Develop and execute strategic account plans to drive business growth, client retention, and customer satisfaction.
  • Client Engagement: Establish strong rapport with key stakeholders within client organizations to understand their business objectives, challenges, and identify growth opportunities to expand our business.
  • Solution Presentation: Articulate our products and services effectively, presenting tailored solutions that align with clients' needs and drive value.
  • Cross-functional Collaboration: Collaborate closely with internal teams, such as sales, marketing, product, and technical support, to ensure seamless delivery of solutions and resolve any client issues.
  • Upselling and Cross-Selling: Identify opportunities for growth, upselling and cross-selling additional products and services to maximize account revenue and expand business relationships.
  • Contract Negotiation: Lead negotiations for contract renewals, expansions, and pricing adjustments while ensuring alignment with company objectives and policies.
  • Market Insight: Stay informed about industry trends, competitors, and market developments to provide insights and recommendations for continuous improvement.
  • Cus

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