Vice President of Sales Engineering (Remote)

Overview

We are seeking a Vice President of Sales Engineering (Remote) to join our growing team!

Responsibilities & Qualifications

Position Summary

The Vice President of Sales Engineering is responsible for leading and managing a team of sales engineers in a private SaaS (Software as a Service) company. This role involves collaborating with cross-functional teams to ensure the successful sale and deployment of complex software solutions to customers.

 

A Day in the Life

• Lead and manage a team of sales engineers to deliver high-quality technical solutions that meet customer needs and drive revenue growth. 
• Collaborate with cross-functional teams, including sales, marketing, product management, and customer support, to develop and execute sales strategies that align with the company's goals. 
• Provide technical expertise and guidance to sales teams, prospects, and customers to help drive sales and ensure successful deployment of software solutions. 
• Develop and maintain strong relationships with key customers and partners to drive revenue growth and improve customer satisfaction. 
• Develop and implement processes to measure and improve the effectiveness of the sales engineering team. 
• Monitor market trends and competitive landscape to ensure the company's solutions remain competitive and meet customer needs. 
• Develop and maintain a deep understanding of the company's products and solutions to effectively communicate their value proposition to customers and prospects. 
• Manage and mentor a team of sales engineers, providing guidance and support to help them achieve their goals and advance their careers.  

Team Leadership

• Lead and mentor a team of pre-sales professionals, fostering a collaborative and high-performance culture.
• Provide ongoing guidance, support, and coaching to help team members develop their skills and achieve their full potential.
• Conduct regular performance evaluations and establish clear goals and objectives to drive individual and team success.
• Foster a culture of accountability, collaboration, and continuous learning within the pre-sales team.

Pre-Sales Strategy

• Develop and implement a comprehensive pre-sales strategy that aligns with the company's overall sales and business objectives.
• Collaborate with senior leadership to define key priorities, target markets, and go-to-market strategies.
• Conduct market research and competitive analysis to identify opportunities for growth and differentiation.
• Define clear metrics and KPIs (Key Performance Indicators) to measure the effectiveness of the pre-sales strategy and drive continuous improvement.

Customer Engagement

• Collaborate closely with sales and marketing teams to engage with clients and prospects at various stages of the sales cycle.
• Build strong relationships with key decision-makers and influencers to understand their business needs, challenges, and goals.
• Conduct discovery sessions and needs assessments to gather requirements and identify opportunities for value-added solutions.
• Leverage customer insights to effectively position our products/services and tailor messaging to address specific pain points and objectives

Solution Development

• Work closely with product management and engineering teams to understand product capabilities, roadmap, and development priorities.
• Translate customer requirements into innovative and customized solution demonstrations that address their unique needs and challenges.
• Develop comprehensive proposals, including solution architecture, pricing, and implementation plans.
• Collaborate with cross-functional teams to ensure alignment between customer expectations and solution delivery.

We are looking for someone who brings

• MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Bachelor's degree in Computer Science, Engineering, Business, or related field. 

  • 10+ years of experience in sales engineering, technical sales, or related field in a SaaS or technology environment. 

  • Strong leadership and people management skills, with the ability to manage and mentor a team of sales engineers. 

  • Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and external partners. 

  • Strong technical acumen and understanding of software architecture and deployment. 

  • Strong business acumen and understanding of sales and marketing strategies. 

  • Experience with software sales processes, including