Senior Product Software Engineer - Consumer Retail Technology System Engineer

 About the job you’re considering:
We are seeking a skilled and dedicated Consumer Retail Technology System Engineer to join our Core team. This position requires a strong background in Windows environments and retail operations, along with Point-of-Sale (POS) hardware and software experience. System Engineers work closely with multi-functional teams, including installation, software deployment, and Tier 3 (T3) support, to optimize system performance and reliability.

Your Role:
•     Lead the full lifecycle of retail POS systems, including evaluation, deployment, maintenance, and retirement.
•    Build, maintain, and fix Operating System Images.
•    Configure and test operating systems and application software for efficient performance.
•    Integrate peripherals to POS, Edge, and File servers (Back Office Servers).
•    Maintain system management tools to ensure smooth operations.
•    Develop and maintain automation scripts to improve software deployment efficiency and system management.
•    Optimize deployment scripts to improve fault tolerance and reliability.
•    Develop solving scripts to assist the Level 2 Operations team in diagnosing and resolving issues.
•    Assist with installation and software deployment processes across retail locations.
•    Collaborate with Tier 3 support teams to solve and resolve system issues related to Mobile POS automation and integration (hardware and software).
•    Refine and improve software deployment strategies for better efficiency.
•    Develop scripts to automate tasks for installation, software deployment, and T3 sub-teams.
•    Develop new Terraform scripts to define and manage infrastructure as code (IaC).

Your skills and experience:
•    Strong expertise in Windows operating systems and retail POS environments.
•    Proficiency in PowerShell for automation.
•    Experience with software deployment tools (e.g., SCCM, Marimba, Intune).
•    Hands-on experience with POS hardware and system configuration.
•    Familiarity with networking principles related to POS systems (e.g., VPNs, firewalls, IP configurations).
•    Ability to work in a fast-paced retail IT environment and manage multiple tasks effectively.
•    Excellent problem-solving skills.
•    Familiarity with operating systems (Windows Server, Oracle, VMware) and Windows administration, Group policy, security hardening, boot process (WinPE/IPXE).
•    Experience with Terraform, Microsoft Deployment Toolkit (MDT), and Azure.
•    Proficiency in Oracle Simphony or related knowledge.
•    Familiarity with Git, Docker, Azure DevOps, GitHub, CI/CD, Datadog, Splunk.
•    Experience writing scripts using Python. - Azure Cloud Experience (Especially App Gateway - load balancer that enables you to manage traffic).

Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
•    Flexible work
•    Healthcare including dental, vision, mental health, and well-being programs
•    Financial well-being programs such as 401(k) and Employee Share Ownership Plan
•    Paid time off and paid holidays
•    Paid parental leave
•    Family building benefits like adoption assistance, surrogacy, and cryopreservation
•    Social well-being benefits like subsidized back-up child/elder care and tutoring
•    Mentoring, coaching and learning programs
•    Employee Resource Groups
•    Disaster Relief
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical