Talent Acquisition Operations Manager

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
Presidio is on the lookout for a dynamic and driven Talent Acquisition Operations Manager, to join our forward-thinking team. If you're energized by innovation, thrive in collaborative environments, and are passionate about enhancing the employee experience, this is your opportunity to make a meaningful impact. 

As a key member of our strategic Talent Acquisition team, you’ll help shape and streamline our hiring operations. We’re looking for someone with an entrepreneurial mindset, someone who’s always seeking smarter ways to work, can juggle multiple priorities with ease, and approaches challenges with a roll-up-your-sleeves attitude. Discretion and professionalism are a must, as you’ll be handling sensitive information and supporting a culture of trust and growth. 

This role is ideal for someone with a couple of years of corporate experience who’s ready to take ownership and grow within a people-first organization.

Role Overview

The Talent Acquisition Operations Manager plays a pivotal role in optimizing recruitment processes, managing systems and data, and ensuring a seamless candidate experience from application to onboarding.

Core Responsibilities Include:

Strategic Process Management

• Design and implement scalable recruitment workflows to boost efficiency and consistency.
• Standardize hiring practices across departments and regions for compliance and fairness.
• Continuously refine recruiting processes to align with business goals and market trends.

Technology & Tools Oversight

• Manage platforms like ATS, CRM tools, and scheduling software.
• Ensure smooth integration across HR systems (ATS, HRIS, onboarding).
• Evaluate and onboard new recruitment technologies to enhance team productivity.
• Support recruiting efforts: open requisitions, draft job postings, screen candidates, coordinate interviews.
• Oversee new hire onboarding: background checks, equipment orders, paperwork collection, E-Verify and data entry.
• Prepare reports on hiring metrics (e.g., time-to-fill, source of hire).
• Manage the employee referral program and bonus tracking.
• Maintain talent acquisition records and employee data.

Data & Analytics

• Develop and maintain recruitment metrics and dashboards.
• Provide actionable insights to HR leadership and hiring managers.
• Ensure data accuracy across all systems.

Vendor & Stakeholder Management

• Manage relationships with external vendors (job boards, background checks, RPOs).
• Collaborate with HR, finance, and legal teams to ensure policy alignment.

Team Support & Enablement

• Onboard and train recruiters on tools and best practices.
• Serve as the go-to for operational issues within the TA team.
• Drive adoption of new tools and processes through effective change management.

Compliance & Candidate Experience

• Ensure compliance with hiring regulations and data privacy laws.
• Enhance the candidate journey to deliver positive and professional experience.

Key Competencies

• Strong interpersonal skills across all levels of internal and external stakeholders
• Ability to self-prioritize and self-manage high-volume environment
• Skilled in routing and expediting employee transactions
• Responsive to employee inquiries and requests
• Committed to upholding TA policies and procedures
• Excellent presentation, communication, and writing skills
• Adaptable and organized in fast-paced environments

Qualifications

• Bachelor’s degree or equivalent experien