Client Manager - Retail Collaboration

Company Description

Location: US-Remote

REFID737226

Job Description

NielsenIQ’s Retail Collaboration team is focused on helping suppliers and retailers grow their business through the use of common data sets that unlock new opportunities. In this new role you will have the opportunity to work with Rite Aid suppliers as they discover new value with an exclusive NIQ data sharing program. Empowering businesses with real-time supply chain management, precise inventory optimization, and strategic supplier relationship management, among other game-changing insights. You will collaborate with the Retailer, Supplier subscribers and NIQ internal teams to drive value with our subscribing clients.

You will also be responsible for supporting clients as they subscribe to our program and drive continued satisfaction, assist in contract renewals as they near their term end, and help go after net-new subscribers to help continue driving revenue.

Responsibilities

• Main point of contact for suppliers to facilitate help with training, online support, contract/billing questions.
• Maintain positive customer relationships by becoming an industry-expert partner
• Network to identify new needs from our customers and potential business growth (both with Rite Aid and with suppliers)
• Own strategic partnerships and minimize customer churn
• Participate in events and forum

Qualifications

• Typically, 2+ years of work-related experience.
• Experience working with a CPG or retailer, specifically in roles related to sales, category management or supply chain management.
• Understanding of data analytics industry, business model, products, services and solutions.
• Experience with Microsoft excel, PowerPoint, etc.

Additional Information

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

We are proud to be an Equal Opportunity/Affi