Shift Manager, Pub

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY: $56,000 - $64,000, bonus eligible

SHIFT:

• Days, nights, weekends, and holidays are required. 

• 8-12+ hour shifts.

• 40-45 hours per week average.

LOCATION:  Devils Backbone - Basecamp Brewpub

COMPANY:  
Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That’s right, over 100 of America’s most loved brands, to be exact. But there’s so much more to us than our top-notch portfolio of beers, seltzers, and more. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? 

ROLE SUMMARY:  The Shift Manager will be accountable for the coordination and oversight of all daily shifts. The Shift Manager manages people and ensures all patrons and employees have a high-quality experience. The Shift Manager may act as GM in his/her absence and assist in sales/cost analysis, performance management, food quality, customer satisfaction, and cleanliness/sanitation. 

JOB RESPONSIBILITIES:

• Manage scheduling & daily FOH staffing levels based on business needs (including cut shifts and/or move staff as needed).

• Manage all opening & closing procedures.

• Control cash and other receipts by abiding by all company policies and procedures.

• Complete performance documentation for staff.  

• Assist GM in all aspects of onboarding / offboarding team members.

• Assist with ordering & inventorying all FOH supplies and goods needed.

• Ensure that food is served at a high quality, and that recipes are abided by.

• Make sure that employees are consistently adhering to cleanliness and sanitation standards.

• Collaborate with other internal departments, like the marketing team, to execute promotions, get assets, and execute large brand events on site.

• Fully understand and adhere to all federal, state, and local regulations pertaining to health and safety.  Manage relevant paperwork in a timely manner.

• Collaborate with BOH Manager ensuring quality of food and menu execution oversight.

• Ensure that guests feel welcomed upon arrival and throughout experience.

• Tactfully deal with difficult customers and manage guest complaints.

• Assist service team when necessary. 

• Other duties as assigned.   

JOB QUALIFICATIONS:

• Any combination of education and experience equivalent to graduation from high school and 3 years of food and beverage/restaurant experience.

• At least 2 years’ experience in a supervisory/management role in food & beverage, restaurant and/or hospitality is preferred.

• Basic to intermediate knowledge of office-related software and experience with variety of POS systems is required.

• Experience with other hospitality specific software and systems is preferred.

• Virginia Driver’s License

WHY ANHEUSER-BUSCH:  
Anheuser-Busch has always dreamed big. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency