Cloud Red Hat Enterprise Linux (RHEL) Engineer

Zurich North America is hiring a Cloud Red Hat Enterprise Linux (RHEL) Engineer to join our Information Technology team reporting to the Cloud Engineering Manager. The Red Hat Enterprise Linux (RHEL) Engineer will be responsible for the design, implementation, and support of RHEL systems, with a particular focus on managing and troubleshooting Pacemaker clusters in Azure environments. The ideal candidate will have extensive experience in Linux system administration, cluster management, and cloud platforms, particularly Microsoft Azure. 

 

Key Responsibilities: 

 

• Technical Support and Troubleshooting:
  • Provide advanced support for Red Hat Enterprise Linux (RHEL) systems. 
  • Manage and troubleshoot Pacemaker clusters to ensure high availability and performance. 
  • Resolve complex technical issues related to RHEL systems and Pacemaker clusters in Azure environments. 
  • Respond to support tickets and ensure timely resolution of issues. 

 

• System Administration:
  • Perform regular system maintenance, including patch management, updates, and upgrades. 
  • Monitor system performance and implement optimizations to improve efficiency. 
  • Manage user accounts, permissions, and security policies.
  • Ensure system compliance with organizational policies and industry best practices. 

 

• Cluster Management: 
  • Design, implement, and manage Pacemaker clusters to ensure high availability of critical services. 
  • Monitor cluster performance and address any issues that arise.
  • Develop and maintain scripts for automation of cluster management tasks. 
  • Document cluster configurations and operational procedures. 

 

• Azure Cloud Management: 
  • Deploy and manage RHEL systems in Azure environments. 
  • Utilize Azure services and tools to monitor and maintain system health and performance. 
  • Implement and manage backup and disaster recovery solutions in Azure.
  • Ensure security and compliance of RHEL systems in Azure. 

 

• Collaboration and Communication:
  • Work collaboratively with cross-functional teams, including developers, network engineers, and security specialists. 
  • Communicate effectively with clients and internal stakeholders to provide updates and gather feedback. 
  • Conduct training sessions and create documentation for end-users and technical staff. 

 

• Continuous Improvement:
  • Stay updated with the latest developments in Red Hat technologies, Pacemaker clusters, and Azure.
  • Participate in ongoing training and certification programs.
  • Proactively identify opportunities for process improvements and implement solutions. 

 

Required:

• Bachelor’s Degree in Computer Science or System Architecture and 6 or more years experience in an IT operations area

       OR

• Zurich Certified Insurance Apprentice, including Associate Degree in Computer Science or System Architecture and 6 or more years experience in an IT operations area

       OR

• High School Diploma or Equivalent, and 8 or more years experience in an IT operations area

       AND

• Experience with public and private Cloud technologies
• 5 or more years’ project management experience
• 3 or more years’ leadership experience in Infrastructure or Cloud implementations
• Experience of migrating in-house services to a public cloud provider
• Experience of delivering business solutions with cloud computing services/platforms
• Experience with Virtual/Clo